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Troon · 1 week ago

Front Desk Spa Specialist

Naples, FL

Part-time

Onsite

Entry Level

1+ years exp

Troon is a hospitality management company, and they are seeking a Spa Front Desk Associate for Esplanade Golf and Country Club in Naples, Florida. The role focuses on providing superior service, managing guest check-ins and check-outs, and promoting activities at the resort.

Responsibilities

Accurately posts all charges to guest’s bills

Checks all guests in and out of the resort based on established procedures

Promotes activities and special events the facilities

Provides accurate and complete information about the resort and the surrounding area

Answers guest questions and provides directions

Accountable for all cash, checks and credit card receipts

Accountable for all printed folios and required supporting paperwork

Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency

Assists with faxing, copying and message taking duties

Promptly answers the phone and direct calls to the appropriate location

Regular and reliable attendance

Performs other duties as required

Qualification

Lodging system applicationCustomer serviceCash handlingCommunication skillsProblem-solving

Required

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Knowledge of lodging system application

Company

Troon

Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.

Founded in 1990

Scottsdale, Arizona, US

10001+ employees