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U.S.VETS · 9 hours ago

Program Manager

Los Angeles, CA

Full-time

Onsite

Mid, Senior Level

2+ years exp

U.S.VETS is a non-profit organization dedicated to the successful transition of military veterans and their families through various support services. The Program Manager will coordinate and supervise programs aimed at assisting homeless veterans and their families, ensuring the delivery of essential services and compliance with organizational standards.

Homeless ShelterManagement ConsultingNon Profit

Responsibilities

Develops a therapeutic milieu in accordance with the United States Veterans Initiative Mission and Philosophy

Monitors departments progress in meeting goals and objectives

Fosters and develops a relationship with VA & other veteran-specific clinical programs to increase continuity of care for veteran clients

Supervises Program Team to include in delivery of services, which include but are not limited to: community service, workstations, transportation, veteran/client appointments, monitoring and/or collection of weekly class schedules for clinical team, UA/BA screenings and inventory of evaluation and monitoring supplies, housing maintenance oversight, room inspections / general monthly cleaning of client rooms, participation in daily community meetings

Collaborates with the Clinical Department on all issues pertaining to client care

Supervises Workforce Coordinator in performance of duties related to workforce development and job readiness for client population, supervise performance goal outcomes, and provides updates to the Executive Director

Supervises and provides oversight for Facility Maintenance Team and related processes related to site maintenance and repairs

Supervises the Service Center, SSVF, Outreach and other departments as assigned to ensure cohesiveness of services provided and supervises department outcomes

Facilitates regular meetings with Program Team and reports on program progress and outcomes to Executive Director

Maintains overall organizational integrity within the site and compliance with all federal and other regulations related to site safety

Approves Program Team requests for purchases for submission to Operations Department

Coordinates special projects as identified by Executive Director

Identifies and develops additional programs/resources at the site in conjunction with Executive Director and in coordination with the Clinical Director and Operations Manager

Provides direct service to homeless veterans and non-veterans through crisis intervention, counseling, case management, client grievance/dispute resolution, outreach, and other service activities as necessary

Maintains U.S.VETS-owned vehicle inventory, including maintenance schedule, staff driving schedule, and have ability to safely operate vehicle

Oversees Food Service Operations, up to and including client food service workers, meal change orders, and meal count tracking

Ensures all Program Department inventory is properly procured, received, documented, and accurately maintained

Ensures site readiness related to emergency supplies and proper amount of emergency food in storage

Participates in weekly Programs Conference Call facilitated by U.S.VETS National Office designee

Performs other duties as required

Qualification

Program ManagementStaff SupervisionBudget ManagementSocial Work DegreeCrisis InterventionDiverse Populations ExperienceClean Driving AbstractLeadership SkillsConflict ManagementCommunication SkillsTeamwork

Required

Bachelors degree in Social Work or related field

Ideal candidate will possess two years experience in program management with multiple programs, staff supervision, program development, and budget management as related to Programs

Demonstrated personal integrity and strong work ethic

Leadership and Conflict Management skills essential

Excellent written and oral communication skills

Experience working with homeless veterans, non-veterans, and culturally diverse populations

Ability to communicate and work effectively with diverse groups of individuals, to include clients, staff, and community stakeholders

Clean driving abstract with capability to safely operate agency-owned vehicles to include 15-passenger van

Ability to work independently and within team-approach environment