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NEOGOV · 5 months ago

Enterprise Public Cloud Computing and Storage Manager (Enterprise Supervising Technology Analyst)

San Jose Metropolitan Area

Full-time

Hybrid

Mid Level

$148K/yr - $180K/yr

4+ years exp

NEOGOV is a key player in providing exceptional civic services in San José. They are seeking an Enterprise Public Cloud Computing and Storage Manager, responsible for overseeing infrastructure services and day-to-day operations, while leading cloud infrastructure projects and ensuring service availability.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Provide technical leadership for the City’s enterprise infrastructure, which includes Public Cloud (Azure) governance and operations, distributed file systems (and/or FileShare), enterprise cloud storage, system management and monitoring, cloud administration, enterprise system backups and restore, automation, and Disaster Recovery of infrastructure services

Design and implement Azure cloud backup and disaster recovery

Monitor and optimize cloud infrastructure for cost, performance, and reliability

Perform hands-on system configuration and advanced troubleshooting of infrastructure issues to ensure service availability and meet service level expectations

Improve service levels, availability, and cost efficiency through automation and proactive service management

Develop technical guidelines and governance frameworks to ensure best practices and security

Lead project implementation to completion

Enforce data integrity, availability across cloud platforms

Coordinate communication and IT service needs with departments

Maintain a 5-year portfolio strategy for the service area

Manage enterprise asset life cycle, including tracking, replacement, and surplus of equipment

Manage enterprise infrastructure maintenance and support contracts

Provide technical leadership and mentoring to subordinates. Ensure the team meets and exceeds performance expectations defined through metrics and benchmarks

Manage team resources, employee work plans, and performance appraisals

Qualification

Cloud Infrastructure ManagementDisaster RecoveryTechnical LeadershipProject ManagementAzureAWSPythonPowerShellVirtualizationAnalytical ThinkingTeamworkCommunication SkillsProblem Solving

Required

A Bachelor's Degree from an accredited college or university in a relevant field

Four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support

Possession of a valid State of California driver's license may be required

Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required

Strong technical hands-on experience in designing, configuring, implementing, managing, and troubleshooting current technologies such as Private Virtual Infrastructure (e.g., VMWare), Public Cloud Infrastructure (e.g., Azure, AWS), FileShare Services, External SSL certification and Domain Registration, Enterprise Backup and Restore, Disaster Recovery, and/or Python and/or PowerShell scripting

Proven ability to improve cost efficiency through automation, scripting, vendor negotiation, and creative solutioning

Ability to understand the complexities of enterprise infrastructure, including hyperconverged platforms, networking, clustering, and load balancing

Experience designing, deploying, and managing hybrid environments across multiple server OS versions (e.g., Windows Server 2008, 2012)

Hands-on experience managing infrastructure tools and services (e.g., Azure, vCenter, vMotion, GPO, PowerShell, SCCM)

Experience working with SDN-enabled converged/hyperconverged environments

Experience managing Windows security monthly patches in Azure cloud

Experience in designing a solution in public cloud (Azure and/or AWS)

Experience in creating and applying Microsoft Windows Active Directory GPOs

Ability to review and analyze system logs, perform remediation, and conduct preventative maintenance

Experience with infrastructure monitoring and performance tools (e.g., SolarWinds, Sumo Logic, Splunk)

Experience in leading Incident Response and Change Management

Strong documentation skills for technical procedures and infrastructure configurations

Solid grasp of infrastructure operations and security best practices

Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations

Demonstrate working experience in leading Enterprise projects with scope, timeline, and budget

Effectively conveys information and expresses thoughts and facts clearly, both orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts