Suffolk Construction ยท 2 weeks ago
Senior Director, Strategy & Program Delivery, Operational Excellence
Boston, MA
Full-time
Onsite
Director/Executive
10+ years expSuffolk Construction is a national enterprise that builds, innovates, and invests, providing value across the project lifecycle. The Senior Director of Strategy & Program Delivery will lead strategic planning, program execution, and change management efforts to improve operational excellence and ensure alignment with company priorities.
Civil EngineeringConstructionService Industry
Responsibilities
Lead the strategic planning process for the Operational Excellence departments (including Operations Analytics, Operations Performance Management, Construction Technology, Process Excellence, etc.) and the Operations Support functions (e.g. Safety, Preconstruction, Planning/Scheduling, Digital Engineering, Ops Finance), including setting priorities, developing roadmaps, and aligning cross-functional resources
Ensure each department in Operational Excellence and the supported Operations Support functions have a defined strategy with clear goals that align with company priorities, capability requirements, and measurable goals
Serve as a strategic thought partner to department leaders in defining and refining their visions
Oversee a team responsible for driving the delivery of multiple cross-functional operational initiatives, ensuring alignment with strategic priorities and measurable impact
Provide structure to complex programs: define scope, workstreams, success criteria, decision-making models, and progress tracking
Ensure programs are appropriately resourced, tracked, and delivered on time, within scope, and aligned with company priorities
Conduct root cause analysis and design practical, data-informed solutions that drive measurable improvements
Partner with cross-functional teams to proactively remove roadblocks, resolve challenges and maintain forward momentum
Leverage data and dashboards to monitor performance, communicate impact, and inform continuous improvement efforts
Lead the operational change management function, ensuring that all new initiatives rolled out to the field are communicated, supported, and adopted effectively
Design and scale a sustainable change management model for rolling out change across Operations
Oversee the development of communication plans, engagement tactics, and enablement strategies tailored to field realities and operational culture to maximize adoption
Drive adoption by ensuring messaging, timing, and channels are tailored to field realities and operational culture
Lead a high-performing team that owns strategic program delivery and operational change management across the organization
Foster a strong team culture rooted in collaboration, accountability, and continuous improvement
Lead high-urgency, high-impact projects at the request of executive leadership, including research efforts, strategic framing, and presentation development
Represent Operational Excellence with clarity, credibility, and confidence across senior audiences
Qualification
Required
10+ years of experience in strategy, operations, or program delivery roles
Proven track record of leading and delivering complex, cross-functional initiatives in a dynamic environment
Strong strategic thinking and analytical skills; comfortable with ambiguity and complexity
Excellent communication skills and executive presence; can distill complex topics into clear, compelling messages
Strong leadership skills with experience managing and developing high-performing teams
Self-starter who is ready to roll up their sleeves and make an impact in a fast-paced environment
Preferred
Experience in construction or project-based industries is preferred
Familiarity with program tracking tools (such as Asana) is a plus
Benefits
Competitive salaries
Auto allowances and gas cards for certain roles
Access to market leading medical and emotional and mental health benefits
Dental, and vision insurance plans
Virtual care options for physical therapy and primary care
Generous paid time off
401k plan with employer match and access to expert financial resources
Company paid and voluntary life insurance
Tax deferred savings accounts
10 backup daycare days each year
Short- and long-term disability
Commuter benefits
Company
Suffolk Construction
Suffolk Construction is a construction contracting company.
1001-5000 employees
H1B Sponsorship
Suffolk Construction has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (11)
2023 (13)
2022 (12)
2021 (4)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
John Fish
Chairman and Chief Executive Officer
Jit Kee Chin
Chief Technology Officer
Recent News
2025-11-20
Company data provided by crunchbase