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Ro · 1 week ago

Staff Site Reliability Engineer

New York, NY

Full-time

Hybrid

Lead/Staff

$212K/yr - $292K/yr

Ro is a direct-to-patient healthcare company focused on delivering effective care through a vertically integrated platform. The Staff Site Reliability Engineer will be responsible for ensuring the reliability of production systems, designing resilient infrastructure, and collaborating with various engineering teams to enhance operational excellence.

Hospital & Health Care

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Design and implement resilient infrastructure to support high availability at scale

Build and contribute to tools and platforms that streamline deployment, monitoring and recovery of systems

Drive incident response and harness learnings, leading efforts to minimize downtime and improve MTTR

Partner with engineering teams to bake best practices for reliability, resilience and observability into services

Automate infrastructure workflows using IaC and other cloud native tools

Champion a culture of operational excellence, guiding engineers through reliability practices and raising the bar across the engineering org

Qualification

AWSInfrastructure as CodeGoDistributed ServicesObservabilityCross-functional CommunicationOperational MindsetMission-driven Attitude

Required

Deep understanding of systems and infrastructure, with experience operating distributed services in production

Experience in AWS and leverage a lot of its primitives - EKS, RDS, Route53, S3, Elasticache

Strong programming and automation skills using Go

Proficiency with infrastructure as code - Terraform / Pulumi

A passion for observability, with hands-on experience in metrics, logging, tracing using Datadog

Strong cross-functional communication, able to collaborate with product, platform, security and other teams

An operational mindset that puts reliability and resilience as a core product requirement

A mission-driven attitude, motivated by the opportunity to make healthcare better

Preferred

Bonus points for Python

Benefits

Full medical, dental, and vision insurance + OneMedical membership

Healthcare and Dependent Care FSA

401(k) with company match

Flexible PTO

Wellbeing + Learning & Growth reimbursements

Paid parental leave + Fertility benefits

Pet insurance

Student loan refinancing

Virtual resources for mindfulness, counseling, and fitness

Company

Ro

Glassdoor3.1

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible.

Founded in 2017

New York, NY, US

201-500 employees

https://ro.co

H1B Sponsorship

Ro has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (6)

2023 (5)

2022 (12)

2021 (4)

2020 (2)