Credit Genie · 3 months ago
Workplace and Experience Lead
New York, NY
Full-time
Onsite
Senior Level
$100K/yr - $150K/yr
7+ years expCredit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. The Workplace and Experience Lead is a strategic leadership role responsible for overseeing office operations, real estate, facilities management, and employee engagement across multiple sites, aiming to create exceptional employee experiences and a strong company culture.
CreditCredit CardsFinancial ServicesFinTechLending
Responsibilities
Oversee operations of multiple office locations, ensuring efficient, safe, and professional work environments that support in-person productivity and collaboration to foster a vibrant company culture
Lead multi-site real estate and facilities strategy, including site selection, lease negotiations, space planning, and maintenance to create inspiring workplaces that support organizational growth and enhance employee experience
Manage budgets, vendor contracts, and services to ensure cost-effective, sustainable operations compliant with local regulations
Coordinate with property managers, landlords, and contractors to address facility issues and execute repairs, renovations, or upgrades that enhance the workplace experience
Analyze space utilization and real estate market trends to inform strategic decisions on office expansions, relocations, or consolidations, ensuring offices are designed to inspire and connect employees
Leverage technology and data to streamline processes and monitor key performance indicators (KPIs) for office efficiency and facilities performance, reporting progress to leadership
Design and implement programs to enhance employee engagement, satisfaction, and retention across multiple locations, using the office environment to foster meaningful connections
Foster a positive workplace culture through team-building activities, recognition programs, and wellness initiatives tailored to a fast-paced startup environment, emphasizing in-person interactions to build a cohesive company culture
Collaborate with HR to align employee experience strategies with organizational values and goals, leveraging the office as a platform for engagement
Collect and analyze employee feedback through surveys and focus groups to identify and implement improvements that enhance the workplace experience
Develop onboarding programs to integrate new hires effectively, using the office as a platform to ensure immediate connection to company culture during rapid growth through in-person engagement
Provide occasional administrative support to senior leadership, such as calendar management, travel coordination, or meeting preparation, during high-demand periods
Assist with preparing reports or presentations, particularly for real estate or facilities planning
Act as a liaison between executives and stakeholders when required, ensuring clear communication
Handle sensitive information with discretion and professionalism
Qualification
Required
Bachelor's degree in Business Administration, Real Estate, Facilities Management, Human Resources, or related field
7+ years of experience in office management, real estate, facilities management, or employee engagement, with 3+ years in a leadership role
Proven expertise in managing multi-site real estate portfolios, lease negotiations, and facilities operations, with knowledge of market trends and regulations
Strong organizational and project management skills to handle multiple initiatives in a high-growth startup environment
Exceptional interpersonal and communication skills, focused on relationship-building and collaboration in an in-person setting
Experience designing and implementing employee engagement or workplace culture initiatives with a focus on creating inspiring workplaces
Proficiency with collaboration tools (e.g., Google Workspace, Slack, and Notion), and construction or facilities management platforms
Ability to handle sensitive information with discretion
Strategic, proactive, and solutions-oriented, adaptable to a dynamic startup, with a passion for creating inspiring workplace environments
Preferred
Experience in a fast-paced, high-growth startup with distributed teams and multiple office locations
Knowledge of workplace design trends and sustainable facilities practices that enhance employee experience
Benefits
100% company-paid medical, dental, and vision coverage for you and your dependents on your first day of employment.
Monthly fitness reimbursement up to $100 or a full membership to LifeTime Fitness
401(k) with a 2.5% match and immediate vesting
Meal program for breakfast, lunch, and dinner
Life and accidental insurance
Flexible PTO
Company
Credit Genie
Credit Genie is a fintech company that provides financial tools and debt relief services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$56.97MKey Investors
Khosla VenturesFortress Investment Group
2025-02-12Series Unknown· $33.79M
2023-10-20Series Unknown· $10M
2023-10-20Debt Financing
Recent News
2025-06-03
2023-12-19
2023-12-19
Company data provided by crunchbase