Chick-fil-A Corporate Support Center · 1 day ago
Principal Team Leader, Microsoft Platform
Chick-fil-A Corporate Support Center is seeking a Principal Team Leader for Digital Workplace, responsible for the strategic direction and optimization of digital workplace solutions with a focus on Microsoft technologies. This leadership role involves managing a team to enhance employee productivity and collaboration while ensuring alignment with business goals and operational efficiency.
Customer ServiceFood and BeverageHospitalityRestaurantsSnack Food
Responsibilities
Lead and manage a team of Microsoft technology experts, fostering a culture of collaboration, innovation, and continuous learning
Develop and execute the organization's digital workplace strategy, leveraging Microsoft 365, Teams, SharePoint, and related technologies to enhance employee experiences
Collaborate with cross-functional stakeholders to identify business requirements, define project scope, and deliver impactful digital workplace solutions aligned with organizational objectives
Oversee the design, implementation, and maintenance of Microsoft-based tools and platforms, ensuring system stability, security, and scalability
Drive adoption of digital workplace technologies through effective communication, training, and change management initiatives
Utilize data analytics and reporting to measure the effectiveness of digital workplace solutions and provide insights for continuous improvement
Ensure the team stays current with emerging Microsoft technologies and trends, identifying opportunities for innovation and optimization
Establish and maintain strong relationships with vendors, partners, and internal IT teams to ensure seamless integration and support of the Microsoft ecosystem
Manage budget, contracts and negotiations with Microsoft
Facilitate professional growth within the team by mentoring members, promoting skill development, and encouraging certifications in Microsoft technologies to maintain high standards of expertise and delivery
Qualification
Required
Bachelor's degree or equivalent experience
6+ years of experience
Technical Expertise: A deep understanding of Microsoft products and services, including Microsoft 365, Teams, and SharePoint, to effectively lead technical projects and provide guidance to the team
Experience with vendor selections and SaaS implementations
Strong facilitation and influencing skills
Desire to develop the teams' analytical posture
Strong Communication Skills: The ability to clearly articulate ideas, provide constructive feedback, and facilitate collaboration among team members and stakeholders, ensuring alignment on objectives
Leadership and Decision-Making: Proven ability to lead diverse teams, make critical decisions under pressure, and inspire team members to achieve their best while meeting deadlines and project goals
Preferred
Bachelor's degree in Management Information Systems, Engineering, or Business Management and Operations
10+ years of experience
Certifications: Microsoft 365 Certified: Fundamentals
Microsoft 365 Certified: Enterprise Administrator Expert
Microsoft Certified: Power BI Data Analyst Associate
Company
Chick-fil-A Corporate Support Center
At its Atlanta headquarters, known as the Corporate Support Center, Chick-fil-A, Inc.
Funding
Current Stage
Late StageRecent News
2026-01-22
2026-01-22
San Diego Union-Tribune
2026-01-22
Company data provided by crunchbase