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Wildman · 5 months ago

Route Service Representative - First Aid and Safety Division

Warsaw, IN

Full-time

Onsite

New Grad, Entry Level

Wildman is a family operated commercial laundry company that has been providing excellent service for over 70 years. They are seeking a Route Service Representative to deliver products to customers, manage inventory, and assist with customer service issues while ensuring compliance with DOT regulations.

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Responsibilities

Delivers products to customers

Loads truck with product for next delivery day

Verifies daily invoicing with a handheld computer

Tracks customer inventory of product for correct delivery and billing quantities

Takes care of or assists in customer service issues concerning routes and aides in retaining customers

Completes all daily paperwork as needed

Increases dollar volume on route by soliciting additional sales

Assists with installs, eyewash services, Clean Team, warehouse functions, local deliveries and any special runs as needed

Keep truck clean and notify Fleet Manager of any truck issues

Responsible for DOT logs, pre & post trip inspections of vehicles, and keeping truck plugged in during very cold weather

Other duties as assigned

Qualification

Valid driver’s licenseHandheld computer proficiencyCustomer service skillsAttention to detailOrganizational skills

Required

Requires high school diploma or equivalent

Requires a valid driver's license with a For-hire endorsement

Must pass a DOT physical prior to employment

Must pass drug/alcohol screening

Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects, customer service issues and miscellaneous items

Attention to detail is a must as errors may involve loss of customers

Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and copier

Requires ability to communicate verbally with others

Ability to handle multiple projects at once and maintain organization

Requires maximum physical effort

Required to sit for extended periods

Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk

Must be able to drive a truck/step van

Maximum unassisted lift = 50 lbs

Ability to read, enter and use efficiently a handheld computer

Ability to use telephone to communicate with customers and internal support personnel

Company

Wildman

Wildman is a third generation, family-owned business specializing custom uniform programs, janitorial and cleaning solutions, first aid, safety and industrial products.

Founded in 1952