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Republic Services · 5 months ago

Municipal Sales Manager - Government

Memphis, TN, USA

Full-time

Onsite

Mid Level

3+ years exp

Republic Services, Inc. is a leader in the environmental services industry, seeking a Manager, Municipal Sales to develop and implement sales strategies for municipal contracts. This role involves managing client relationships, preparing bids, and ensuring the profitability and retention of municipal hauling and homeowners’ association business.

Information TechnologyRecyclingRenewable EnergySustainabilityWaste Management

Responsibilities

Prospects, sells and proactively manages the business relationship within an assigned division for the municipal market. Negotiates pricing and contracts, including contract extensions, as appropriate. Ensures that all approved contract terms are met

Attends bid conferences as necessary. Prepares and delivers responses to RFP’s and bids, as well as, sales presentations and follows up directly with key decision-makers

Develops and implements comprehensive account plans (sales, marketing and service programs/strategies) to achieve annual sales and profit objectives within the assigned territory. Involves the Area President and/or General Manager in sales and government relation’s activities as needed

Meets regularly with key decision-makers within assigned municipalities, state and federal agencies to enhance the company’s position and continuously bring value-added services to the relationship

Conducts on-site client reviews continually to ensure that quality service is effectively delivered, documents deficiencies and effectively recommends corrective action to operations team as appropriate

Maintains an awareness of market dynamics and competitors’ activity in areas where the company conducts business. Attends industry trade shows and participates in local or state industry associations and trade groups. Develops/implements approved strategies and activities to increase account penetration; satisfaction to ensure profitable client retention

Meets with operations management as appropriate to coordinate sales, surveys, and service efforts for assigned accounts/territory. Must be politically astute in daily dealings with client family

Meets with Pricing; Corporate Development teams, as appropriate, to coordinate proforma development for new, extension and retention opportunities, and may assist in the collection and/or accounting adjustments with delinquent accounts

May seek out and coordinate development of new solid waste infrastructure projects and manages projects through the development cycle and conclusion, working in coordination with Corporate Development

Prepares and maintains all sales documentation (Blue sheets, Sales Funnel, Client Profile, etc.) by populating and maintaining the CRM system on a weekly basis

Attends council and/or board meetings as necessary

Prepares and delivers responses to customer issues and follows up directly with key decision-makers

Meets regularly with key decision-makers within assigned municipalities, state and federal agencies to enhance the Company's position and continuously bring value-added services to the franchise relationship

Conducts on-going Municipal Waste Assessments to ensure that quality service is effectively delivered, documents deficiencies and recommends corrective action to operations team as appropriate

Maintains an awareness of market dynamics and competitors' activity in areas where the company conducts business. Attends local industry trade shows and participates in local chambers or other community associations and trade groups

Develops/implements approved strategies and activities to increase account penetration & satisfaction to ensure profitable customer retention

Meets with operations management as appropriate to coordinate on problem resolution and customer service efforts for assigned accounts/territory

Maintains awareness of political and social issues impacting customers and strategy

Performs other job-related duties as assigned

Qualification

Municipal sales experienceGovernmental sales experienceWaste industry experienceSales strategy implementationCustomer relationship managementManage multiple tasksPast government official experienceCommunication skillsInterpersonal skills

Required

Knowledge of all facets of sales strategy and implementation including market research, customer prospecting, sales promotion and customer retention strategies

Excellent oral and written communication skills

Strong interpersonal skills

Ability to effectively manage multiple tasks

Sales or customer relationship experience

Governmental sales experience

Waste or environmental services industry experience

Past service as an elected government official

High school diploma or G.E.D

Minimum of 3 years of experience in government sales or relations activities and customer contact position, government relations and customer contact position or the waste industry as a sales manager or similar position