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NCR Atleos · 1 day ago

Professional Services Technical Installer

Georgia, United States

Full-time

Hybrid

Mid Level

3+ years exp

NCR Atleos is a leader in expanding financial access, providing enterprise network services globally. The Professional Services Technical Installer role involves the installation, management, and optimization of optical networking solutions, requiring extensive travel and the ability to lead onsite teams.

BankingFinTech

Responsibilities

Daily reporting (project number, site, hours on-site, hours travel, etc.)

Weekly and on time expense submission

Project specific reporting in customer databases or Excel (self-audits, weekly updates, milestone reporting, etc.)

Escalates project issues and risks by interfacing with project personnel to include customers, and suppliers

Monitor implementation in accordance with time, cost, and quality/standards

Assist upon request Engineering Dispatch Service

Maintain access status, updating and increasing as needed

Maintain training records, updating and increase as needed

Maintain deployment tools and software (including certifications and calibrations)

Lead and supervise work onsite

Understand and use established safety practices

Understand quality requirements and can implement quality control processes based on OEM technical practices and end customer Best Practices

Perform power verification and preliminary hardware testing by use of proper testing tools

Addition or removal of common systems equipment hardware

Addition or removal of wiring and connections (on non-working equipment only)

Commissioning and testing of OEM equipment to the photonic layer

Read and stay current on installation documentation

Can perform inventory from Bill of Material (BOM)

Read and interpret engineering specs, prints, and drawings

Understand the Scope of Work (SOW) and write comprehensive Job Change

Demonstrate proper use of telecom and fiber transport tools

Perform all physical and mechanical installation activities

Maintain on-site job records and administration tracking

Perform power and grounding installations on equipment within a power bay or fuse and alarm panel

Understanding of -48V power principles and terminations

Ability to work safely around enclosed power bays with live equipment

Understands power cable types

Lead verification/continuity testing

Can point out power cable size issues for voltage drop and length

Perform power verification and power-up of OEM equipment

Manage logistics and execute physical installation of hardware on one or multiple sites

Perform preliminary hardware testing in an out of service environment

Can perform C&P as a standalone up to the Photonic layer

Can perform troubleshooting with use of test sets i.e. BER, OTDR etc

Lead site teams (Site Team Leader assignment) managing others to ensure proper installation

Verify completion of service delivery + Redlines + Job Cost Overages + Quality

Qualification

Telcordia Skill levels 1DWDM Long Haul equipment48V POWERInfinera (Nokia) equipmentFibersFiber scopingAnalytical skillsTraining skillsProblem-solving skillsCommunication skills

Required

Must have a minimum of 3 years accumulated experience or equivalent as determined by the Installation Supplier's training process and demonstrated to the TC representative upon request, proficiency in the system (Familiar with Telcordia). In addition, must have obtained Telcordia Skill level 1, 2, and 3

Familiarity with TELCORDIA GR-1275 standard

Experience with DWDM Long Haul equipment

Familiarity with -48V POWER

Familiarity with Infinera (Nokia) equipment

Familiarity with fibers and fiber scoping

Ability to perform work operations or job activities without supervision

Ability to adhere to and show company policies and procedures

Ability to demonstrate good analytical and problem-solving skills and communicate results in a professional and structured manner

Ability to work in a 10ft environment

Ability to work in tight spaces and aisles under 3ft wide

Ability to use a Personal Computer and various software applications (including but not limited to Outlook and Microsoft Office (Word, Excel, etc.)

Travel away from home for several weeks on demand as required