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Walmart Canada · 5 months ago

Principal, Software Engineer

United States

Full-time

Remote

Lead/Staff

$143K/yr - $286K/yr

12+ years exp

Walmart Canada is a leading retailer, and they are seeking a Principal Software Engineer to join their Customer Engagement Services Technology team. This role involves driving the architecture, design, and development of scalable customer service solutions using cutting-edge GenAI technology, while providing technical leadership and mentorship to teams.

DeliveryRetailShopping

Responsibilities

Stay abreast with technical advancements and drive system architecture and software development processes

Lead and mentor teams in the implementation of complex systems, fostering a culture of technical excellence and innovation

Be hands-on in prototyping, researching, and coding scalable, consumer-facing systems

Collaborate with business and product teams to achieve our long-term business goals

Champion operational and engineering excellence

Participate in code reviews, operational reviews, architectural discussions, and troubleshooting sessions to ensure the highest standards of development

Provide mentorship to engineers, managers, and others to help develop great talent

Qualification

GenAI technologyDistributed systemsService-oriented architectureCI/CDSoftware engineeringProblem-solvingCuriosityMentoringEffective communicationCollaboration

Required

At least 12+ years of software engineering experience in building highly available systems

Proven track record of building successful software systems from inception to deployment

Proven track record of building solutions that solve highly complex business problems

Outstanding problem-solving skills, with the ability to make design trade-offs, balancing long-term 'big picture' considerations with short-term implications of design decisions

Expertise in distributed systems, service-oriented architecture, CI/CD, and operational excellence best practices

Effective communication and collaboration skills, including consensus building, conflict resolution, influence, and persuasion skills

Proven track record of mentoring and coaching engineers in technical problem-solving and career development

Curiosity and strong ability to learn new domains and technologies

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area

Option 2: 7 years' experience in software engineering or related area

Preferred

Master's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area

Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly

Knowledge of accessibility best practices and commitment to creating accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.