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HomeServices of America · 1 day ago

Office Administrator

Auburn, AL

Full-time

Onsite

Mid, Senior Level

3+ years exp

HomeServices of America is a real estate company seeking an Office Administrator to manage administrative activities in support of their real estate office. The role involves overseeing daily operations, processing listings and sales, providing support to sales associates, and supervising office personnel.

FinanceReal EstateReal Estate Brokerage

Diversity & Inclusion

Responsibilities

Direct and coordinate the administrative activities in support of the real estate office

Oversee, maintain and perform the day-to-day sales office operations, including: payment of bills, answering phones, record keeping, invoicing, marketing, filing, assisting sales/branch manager, tracking expenses, greeting clients, building and equipment maintenance and maintenance of office supply and marketing material inventories

Oversee the processing and verifying of new listings and sales, which may include entering the listings and sales into the system

Ensure the accuracy and timely preparation of purchase agreements, record and maintain all sold records, and prepare monthly reports

Calculate advertising, proof and submit ads for local newspapers

Distribute work to the office staff

May handle correspondence, mail and support appointment setting

May maintain escrow account and monitor the upcoming sales transactions for completeness and compliance and ensure necessary information has been ordered and is accurate, i.e. payoff, abstract, title evidence, reports, mortgage documentation, and other pertinent information

Provide support to the sales associates which may include, processing license applications for new, renewing and transferring sales associates, ensuring all paperwork is completed and processed in a timely manner, conducting orientation for new sales associates, assisting sales associates with billings, advertising, paperwork and training

Remain available and act as the first point of contact for sales associates

Recruit, train, schedule and supervise office personnel

Act as liaison between staff, managers, and sales associates

Perform supervisory activities, including training, employee safety, selection and development of employees, employee counseling and motivation, and salary administration

Perform annual merit reviews and evaluate subordinates’ job performance

Assist in the preparation and administration of the department budget

Provide backup support for staff as needed

Coordinate special events, collateral material, flyers, handouts and brochures

Provide telecommunication support, including notice of phone number changes, coordinate long distance codes with long distance carrier as needed; assign voice mail and DID numbers for new agents; maintain voice mail computer system adding and deleting agents as required

Perform any additional responsibilities as requested or assigned

Qualification

Real estate knowledgeMicrosoft Office proficiencySupervisory skillsAnalytical skillsProject management skillsCustomer service focusCommunication skillsInterpersonal skillsProblem-solving skillsTeam player