Padel Haus · 5 months ago
Front Desk Staff
Atlanta, GA
Part-time
Onsite
New Grad, Entry Level
$16/hr - $18/hrPadel Haus is New York City’s premier padel club, now expanding to Atlanta to offer an exceptional playing experience. The Front Desk/Concierge plays a vital role in delivering high-quality service to members and guests, managing reservations, facilitating check-ins, and maintaining the club’s service standards.
FitnessRecreationSportsWellness
Responsibilities
Act as the first point of contact and warmly welcome and assist all members, guests, and visitors, ensuring a seamless check-in process
Demonstrate a solid understanding of padel, including its rules and history, while also effectively communicating Padel Haus’ mission, values, and offerings to members and guests
Manage court reservations, private lessons, program and clinics enrollments, and tournament registrations through our booking system
Process payments, membership fees, and retail transactions using the POS system
Provide information about Padel Haus facilities, events, and programs while promoting membership benefits
Maintain the front desk, lobby area, court spaces, and locker rooms ensuring a clean, organized, and professional appearance
Support daily operations, including opening and closing procedures
Monitor court schedules, communicate updates, and assist with any player inquiries
Assist in inventory management for merchandise and retail sales
Address member concerns professionally and escalate issues as necessary
Assist in other administrative tasks as directed by the Concierge supervisor
Qualification
Required
Excellent interpersonal and verbal communication skills
Strong customer service and problem-solving abilities
Ability to multitask in a fast-paced setting while maintaining attention to detail
Basic proficiency in POS systems and booking software (training provided)
Knowledge of padel or a willingness to learn about the sport and club policies
Ability to stand and move around for extended periods
Must be able to lift up to 25 pounds occasionally
This position requires evening and weekend availability
Preferred
Prior hospitality, fitness club, or sports facility experience is a plus
Company
Padel Haus
Padel Haus develops and operates sports and lifestyle clubs built around padel, the fastest growing sport globally.
Founded in 2022
2-10 employees
Funding
Current Stage
Growth StageTotal Funding
$17.8M2025-07-07Series B· $7M
2022-11-24Series A· $7.5M
2022-07-11Seed· $3.3M
Leadership Team
Alejandro Bedoya
Investor/Partner
Recent News
Venture Capital Firms
2025-09-25
2025-06-11
The Business Journals
2025-01-10
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