Vertex Pharmaceuticals · 1 day ago
Principal Analyst, Salesforce
Boston, MA
Full-time
Hybrid
Senior Level, Lead/Staff
$138K/yr - $208K/yr
5+ years expVertex Pharmaceuticals is a global biotechnology company that invests in scientific innovation. The Salesforce Platform Technical Lead will support Cell and Gene Therapy systems, leading solution designs, managing DevOps resources, and ensuring compliance with GxP standards while collaborating with various stakeholders.
BiotechnologyHealth CareMedicalPharmaceutical
Responsibilities
Lead Salesforce-based Slot management portal delivery for the Casegevy and Type 1 Diabetes therapies
Understand system and technical needs, create, analyze, and validate detailed functional and technical requirements/specifications, facilitate design sessions with the development team to define the solution, systems design, and other GxP deliverables
Leverage strong communication and analytical skills, technical expertise to understand, document, assess, and drive technical design needs to accelerate process enhancement and operational efficiencies
Providing input to strategic direction, contributing to the development of roadmaps to achieve the long-term and short-term capability needs of the Commercial and Supply Chain business groups
Achieve high stakeholder satisfaction and engagement levels across various levels of leadership within the organization
Participate in reviewing, planning, testing, and implementing regularly scheduled both internal and vendor releases/upgrades
Partner with offshore team members, functions, QA stakeholders, and IT peers for platform support, as well as enhancements and projects
Develop collaborative relationships with peers in IT, Quality, Vendor partners, and other teams to help design, develop, enhance, and deliver solutions that meet business goals and objectives
Manage the end-to-end lifecycle for regulated CGT platforms supporting both Commercial and Supply Chain business areas
Facilitate release management and production release schedule in coordination with cross-functional partners and other platform teams
Lead platform communications (e.g., status reporting, downtime, releases) to all stakeholder groups
Serve as Operations SME for enhancements, software upgrades, implementations, and integration projects, providing product and GxP expertise
Responsible for risk and mitigation management to ensure high-quality, on-time delivery
Proactively champion, educate, and enhance delivery practices to introduce process efficiencies
Define, manage, and optimize the DevOps framework/delivery operating model
Manage CI/CD pipeline and software development capacity across teams
Provide input into budget/forecasting estimates and resource allocation
Coach and lead Vertex colleagues and onshore/offshore managed service providers
Qualification
Required
Software vendor and MSP management expertise
Executive-level communication skills; ability to explain complex topics in a digestible way
Ability to drive continuous operational improvement
Proven ability to stay abreast of industry and technology trends
Expert knowledge in Agile SDLC, DevOps, and GxP
Functional and technical ability with configurations, customizations, and authoring SDLC documentation
Demonstrated ability to interpret functional requirements and specifications to convert into technical or process-driven solutions and configurations
Experience in 21 CFR Part 11 requirements for GxP environments and the relevant SLDC requirements
Exceptional analytical and problem-solving skills with attention to detail
Flexibility to adapt to a continually changing and fast-paced business environment
Bachelor's degree in Computer Science, software engineering, or other related technology degree
5+ years of relevant work experience
Functional/Technical knowledge in Cell and Gene Therapy, Patient portal, Chain of Identity, Capacity Planning, Manufacturing slot allocation, and related supply chain systems
Experience in Salesforce platforms
Experience in Patient and/or Product Scheduling
Experience with Salesforce Agent Force and other AI automation tools
Biotech or Pharmaceutical Industry Experience
Experience working with SaaS solutions and vendors
Experience handling GxP systems and security requirements, including Disaster Recovery, Backup & Restore, Data Retention, and Archival
Experience with Part 11 CFR 21 GxP Validation
Experience with stakeholder engagement, vendor management, and directing platform teams
Some experience in four architecture specialization areas (business, information, infrastructure, software)
Experience working within and leading in an AGILE team framework, across multiple business units and functions
Preferred
Nice to have Agile/DevOps/ITIL certification
Nice to have Cell and Gene Therapy technology experience
Benefits
Medical, dental and vision benefits
Generous paid time off (including a week-long company shutdown in the Summer and the Winter)
Educational assistance programs including student loan repayment
A generous commuting subsidy
Matching charitable donations
401(k)
Company
Vertex Pharmaceuticals
Vertex Pharmaceuticals is focused on the discovery and development of small molecule drugs for the treatment of serious diseases.
5001-10000 employees
H1B Sponsorship
Vertex Pharmaceuticals has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (188)
2024 (150)
2023 (111)
2022 (164)
2021 (112)
2020 (80)
Funding
Current Stage
Public CompanyTotal Funding
$657.31MKey Investors
Janssen Belgium
2024-07-10Post Ipo Secondary· $1.11M
2022-05-17Post Ipo Equity· $50M
2009-12-03Post Ipo Equity· $443M
Leadership Team
Reshma Kewalramani
CEO and President
Nina Devlin
Senior Vice President, Chief Communications Officer
Recent News
2026-01-05
2026-01-05
Company data provided by crunchbase