Apply on Employer Site

Alliant Insurance Services · 5 months ago

Account Manager - Commercial Lines (Remote)

United States

Contract

Remote

Senior Level

6+ years exp

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. The Account Manager - Commercial Lines is responsible for providing customer service and overall service of assigned customers and policies, soliciting new business on existing accounts, and supporting Producer-led new business efforts.

ConsultingFinancial ServicesInsurance

Responsibilities

Supports Producer in developing new business opportunities for existing clients and prospects

Analyzes certificate, endorsement, and audit requests

Initiates necessary corrections to ensure accuracy of dates, coverage, signatures, commission, premium, attachments, etc

Facilitates flow of information from agents and underwriters, whether to internal teams and/or clients

Initiates cancellation and non-renewal notices timely according to statutory and contractual requirements

Responds promptly to all requests from internal team, (re)insurers or clients regarding account servicing issues

Interacts regularly with brokers, clients, and underwriters regarding certificates; responding to queries and concerns with a prompt resolution

Provides and/or assists with quotations and binders for new business, renewals and endorsements

Proactively initiates and coordinates renewal activity on assigned accounts

Reviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts client on receivable collections

Provides technical guidance to staff assisting with client needs or procedural issues

Notifies brokers of pertinent information related to client retention

Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information)

Other duties as assigned

Qualification

Valid insurance licenseCustomer service skillsMicrosoft Office SuiteVerbal communication skillsWritten communication skillsTeamworkLeadership skillsProblem solving skillsTime management skills