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DESC (Downtown Emergency Service Center) · 5 months ago

Permanent Supportive Housing Project Manager - Bloomside

Bloomside

Full-time

Onsite

Entry, Mid Level

2+ years exp

DESC (Downtown Emergency Service Center) is a nonprofit organization dedicated to helping individuals with complex needs related to homelessness and mental health. The Permanent Supportive Housing Project Manager will oversee operations at the Bloomside housing site, ensuring compliance with management and service plans while supervising staff and coordinating resident services.

Health CareHomeless ShelterNon ProfitSocial

Responsibilities

Oversee all operations of the project in accordance with all Management and Service plans, DESC operating policies and procedures, and in conjunction with the Senior Housing Program Manager

Manage all project operations in a fashion that is compliant with all project contracts

Responsible for all aspects of property management and compliance activities

Directly or indirectly supervise all project staff including orienting, scheduling and evaluating. Facilitate team meetings

Ensure enforcement of project rules to promote safety and security of staff and clients. Issue formal notices and facilitate formal eviction processes as necessary

Respond to emergencies and intervene in crises as necessary

Coordinate resident move-in and orientation process

Respond to resident complaints

Manage process to collect rent, security deposits and other charges to ensure that all funds are collected in a timely fashion

Liaison frequently with neighbors to respond to concerns, enlist their support, and work to involve residents in positive neighborhood activities

Fill in for absent staff, during and outside of normal working hours, if necessary

Coordinate facility maintenance with Facilities Manager

Coordinate data collection process in accordance with project compliance and evaluation activities

Work collaboratively as part of Housing Management Team, for productivity, contract compliance and overall best practices

Approve expenditures and coordinate orders for operating and office supplies

Report extraordinary occurrences to the Housing Program Manager

Represent agency at neighborhood meetings as assigned

Perform other duties as assigned

Qualification

Supervisory ExperienceHuman Services ExperienceProject ManagementProperty ManagementSocial Work DegreeCrisis InterventionCommunication SkillsTeam Collaboration

Required

Bachelors degree relevant to social services or management

Two years of relevant work experience in human services, preferably working with adults challenged by homelessness, economic disadvantages, mental illness and/or substance use disorders

One year supervisory or program management experience

Demonstrated ability to manage fast paced and complex social service or other programming may substitute for degree requirement

Personal lived experience may substitute for some of the work experience requirements