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KLM Careers · 5 months ago

CNC Field Service Engineer

Mundelein, Illinois, United States

Full-time

Onsite

Mid Level

KLM Careers is seeking a CNC Field Service Engineer to join their trusted and growing CNC Manufacturing Client in Mundelein, IL. The role involves conducting field service at customer facilities, providing comprehensive support, and requires travel to meet customer needs.

Human Resources

No H1B

U.S. Citizen Only

Responsibilities

Conduct field service at customer facilities, ensuring the proper functioning and maintenance of CNC tool & cutter grinding machines

Provide comprehensive support to customers onsite, by phone, and via email, addressing inquiries and troubleshooting issues promptly and effectively

Expect up to 80% travel within the USA, Canada, and Mexico to support customer needs

Qualification

CNC grinding experienceTechnical field serviceTroubleshooting CNC machinesMechanical aptitudeInterpret technical drawingsBasic electrical knowledgeDegree

Required

CNC grinding experience, troubleshooting CNC machines, remote support

Technical field service experience with CNC grinding machinery, encompassing mechanical, electrical, hydraulic, and pneumatic repairs

Proficiency in troubleshooting machine problems both on-site and remotely, including answering customer inquiries regarding maintenance, mechanical/electrical drawings, and part identification

Experience with the installation of CNC grinding machines at customer facilities

"Hands-on" individual with a strong mechanical aptitude

Ability to interpret and comprehend electrical, mechanical, and other technical drawings

Basic knowledge of electrical and fluid power circuits is preferred

Bachelor's degree in mechanical or electrical engineering

Must be a US Citizen or Green Card holder