Team Car Care Dba Jiffy Lube · 5 months ago
General Manager I
Overland Park, Kansas
Full-time
Onsite
Mid Level
$44K/yr - $49K/yrTeam Car Care Dba Jiffy Lube is seeking a General Manager to lead their store operations. The role involves training and supervising store teammates, maintaining inventory control, and ensuring excellent customer service while upholding safety and operational standards.
Consumer Services
Responsibilities
Provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaints
Maintain inventory control with thorough knowledge of cost of goods, turn-ratio, ordering and receiving products, etc
Responsible for budgeting, sales forecasts, P/L performance, etc. as well as understand factors which affect sales and profit such as guest counts, marketing, weather, etc
Maintain or direct the maintenance of the building, equipment, and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc
Troubleshoot and coordinate the on-going maintenance of the POS system
Provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals
Hold teammates accountable and utilize appropriate teammate performance management techniques when necessary
Arrange for employment advertising, interview, and select teammates
Monitor staffing levels and adjust accordingly to maintain labor control
Conduct Teammate Orientation meetings if needed at your location
Provide safety, security, and environmental leadership for all store personnel with thorough knowledge of lockout / tag out procedures, MSDS, waste policy compliance, Spill Prevention Control & Countermeasures (SPCC) plan, the company safety manual, and OSHA & EPA resources and compliance. Be prepared to provide swift and accurate direction to teammates or guests who may become injured on the job and report all incidents no more than 24 hours after the occurrence
Open and close the store as necessary
Complete daily, weekly, and monthly paperwork and ship or store paperwork as necessary
Maintain and enforce proper cash controls
Partner with the Loss Prevention Department to ensure LP policy compliance; promote honesty and integrity in all business transactions; report incidents of theft of inventory, assets, and/or cash shortage over $10; and report all burglaries or robberies immediately to the LP Department after emergency services and your District or Market Manager are contacted
Assist at other locations as directed
Qualification
Required
Establish clear expectations to the team, delegate effectively, promote the Respect in the Workplace policy
Maintain an Open-Door policy, be approachable and communicate regularly with all team members
Follow up on all issues in a timely manner
Conduct staff meetings
Hold subordinates accountable, confront unacceptable performance and discipline appropriately
Meet company goals, providing clear vision / direction / strategy to subordinates and to set the example for attitude, professionalism, and work ethic at the location
Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
Commitment to following established safety policies and procedures
Benefits
Bonus pay
An extensive benefits package
Employee discount program
Medical coverage
401(K) retirement plans
Program for training certifications
Paid vacation days
Swag awards
Company
Team Car Care Dba Jiffy Lube
The American quick lube industry provides more than 100 million oil changes every year from over 10,000 standalone locations.
Founded in 1995
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bob Sheehy
Chief Financial Officer
Ashley Tribett
Executive Assistant to CEO & CMO
Company data provided by crunchbase