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Forterra · 5 months ago

Mission Support Technical Engineer

Clarksburg, MD

Full-time

Onsite

Mid Level

$80K/yr - $90K/yr

Forterra is a leading provider of autonomous systems for ground-based movement, focusing on building systems that protect front-line soldiers and enable civilian workers. They are seeking a Mission Support Technical Engineer who will be responsible for deploying, maintaining, and troubleshooting mission-critical systems in dynamic environments, ensuring seamless operations and system functionality.

Defense & Space

Growth Opportunities

Responsibilities

Conduct Demo Operations, ensuring system functionality in real-world scenarios

Adhere to Safety Standards and operational protocols to ensure secure deployments

Perform Hardware Troubleshooting and Software Troubleshooting to resolve technical issues

Execute calibration for system accuracy

Manage Run Site After Setup procedures, ensuring site readiness for operations

Support Data Collection and Pulling Data from various sources for analysis

Utilize JIRA for reporting and tracking general issues and bug tickets

Set up and troubleshoot communication devices

Support Site Operations, ensuring seamless deployment of mission-critical systems

Perform software updates

Manage Remote Operations for network communications

Conduct Hardware Upgrades, ensuring proper integration with existing systems

Qualification

Hardware TroubleshootingSoftware TroubleshootingSensor CalibrationNetwork ConfigurationData CollectionJIRARadio Frequency CommunicationProblem-Solving SkillsAttention to DetailAdaptability

Required

Hands-on experience with hardware and software troubleshooting

Familiarity with sensor calibration, network configuration, and data collection methods

Understanding of Radio Frequency communication and software update procedures

Ability to work in dynamic environments and travel to field sites as needed

Strong problem-solving skills and attention to detail

Travel up to 70% of the time to support field operations and mission deployments

Degree in Engineering, Computer Science, or related field OR equivalent technical experience

Experience with JIRA or similar issue-tracking systems

Preferred

Experience with military, defense, or mission-critical operations

Certifications in networking, system administration, or Radio Frequency communications (e.g., CCNA, CompTIA Network+, etc.)

Ability to adapt quickly to changing environments and troubleshoot complex systems in high-pressure scenarios

Benefits

Premium Healthcare Benefits: Three plan options, including an HSA-eligible plan, with Forterra covering 80% of the plan premium for you and your dependents.

Basic Life/AD&D, short and long-term disability insurance plans 100% covered by Forterra, plus the option to purchase additional life insurance for you and your dependents.

Extremely generous company holiday calendar including a winter break in December.

Competitive paid time off (PTO) offering 20 days accrued per year.

A minimum of 7 weeks fully paid parental leave for birth/adoption.

$9k annual tuition reimbursement or professional development stipend.

Fully stocked beverage refrigerators with all the Celsius your little heart desires.

401(k) retirement savings plan, including traditional, Roth 401(k), and after-tax deferral with company match up to 4%.