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Content Guru · 5 months ago

Project Manager

Reston, VA

Full-time

Onsite

Mid Level

Content Guru is a leading provider of cloud communications solutions, helping businesses enhance their customer engagement globally. They are seeking an established Project Manager to oversee and deliver multiple projects, ensuring high levels of customer satisfaction and effective management of client relationships.

Cloud ManagementSoftwareTelecommunications

H1B Sponsor Likely

Responsibilities

Initiate projects in accordance with any project management methodology in force from time to time and establish the appropriate level of project documentation and control for the project being managed

Ensure projects are delivered within tolerance: time to project completion date, cost and quality

Ensure that all project documentation is maintained to a high standard and that all project deliverables meet the customer’s expectations of performance and quality

Establish an appropriate test plan according to customer requirements

Manage virtual project teams as required

Establish a single point of contact for the customer for the duration of the project and agree escalation paths for all stakeholders

Manage customer communications during the project life cycle ensuring a high level of customer satisfaction and ensuring regular contact between virtual teams across the business

Contribute to bids and tenders and provide project management input to presales support activities, including documentation and customer presentations

Manage project costs, ensuring that sales margins are maintained and all additional costs are tracked and recovered where possible

Generate accurate forecasts for in-house planning and budgeting purposes as requested

Understand and maintain financial control throughout the full project lifecycles, delivering against an agreed project revenue plan

Agree billing plans for customers alongside account management and billing teams

Ensure projects have met key milestones before they progress to subsequent delivery stages

Implement appropriate project controls at the initial project initiation stage including any risk, issue logs or change control methods as per internal processes

Ensure internal systems and reporting tools are maintained to reflect the current state of a project

Undertake project debriefs to identify, review and propose improvements that you, the project management team, the wider business and customers will benefit from

Qualification

Customer Relationship ManagementTechnology Sector ExperienceProject ManagementSoftware Development LifecycleCloud PlatformsCommunication SkillsOrganisational SkillsInterpersonal SkillsCreative Problem SolvingMotivational Skills

Required

A Bachelors degree in STEM or equivalent

Strong experience in project management or project delivery in the technology sector

Proven experience of consistently achieving and surpassing customer expectations

Proven ability to effectively manage projects from start to finish and work to a deadline

Experience in working with the software development lifecycle, cloud platforms and/or the development of hardware and software

Strong communication, organisational and interpersonal skills

Proven ability to solve problems creatively

The ability to motivate others to deliver

Company

Content Guru

Glassdoor3.4

Content Guru is a multi-award-winning provider of cloud-based communication solutions, delivering services through storm.

Founded in 1993

Bracknell, Bracknell Forest, GBR

501-1000 employees

http://www.contentguru.com/

H1B Sponsorship

Content Guru has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)