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BWI GROUP · 5 months ago

Sales Key Account Manager

Brighton, MI

Full-time

Hybrid

Entry, Mid Level

2+ years exp

BWI Group is a global automotive Tier-1 supplier focused on empowering smart mobility with innovative brake and suspension solutions. The Sales Key Account Manager will manage customer relationships, identify new business opportunities, and collaborate with cross-functional teams to ensure customer satisfaction and drive growth.

AutomotiveManufacturingTransportation

Responsibilities

Responsible for managing the overall relationship with the customer and serving as the central point of coordination

Identify and develop new business opportunities with customers. This involves working closely with all other companies’ functional teams to develop and implement strategies to expand the company's market share. Driving growth and profitability for the company

Building strong relationships with the customers, including maintaining regular communication and addressing any concerns or issues that arise. Act as the primary point of contact for the customer and work to ensure customer satisfaction and loyalty

Negotiate contracts and pricing agreements with the customer, working closely with the legal and finance teams to ensure that terms and conditions are favorable for both parties

Develop and implement strategic plans to achieve long-term growth and profitability with OEM customers. This includes support for market intelligence and competitive analysis, new business opportunities, all offerings that meet customer needs

Works closely with the plant and logistics for demand planning and supply chain teams to forecast sales volumes and ensure that production and inventory levels are aligned with customer demand

Works closely with cross-functional teams within the company, including engineering, operations, and quality, to ensure that customer requirements are met and that products are delivered on time and to the customer's specifications

To support the customer the engineering team for working with the customer to develop and engineer new products that meet their specific requirements. They work closely with the Key Account Manager to ensure that customer needs are being met and that products are delivered on time and to the customer's specifications

Ensuring that production and inventory levels are aligned with customer demand. They work closely with the Key Account Manager to forecast sales volumes and to ensure that products are delivered on time and to the customer's specifications

Ensuring that products meet customer quality standards and addressing any customer complaints or issues that arise. They work closely with the Key Account Manager to ensure that customer satisfaction is maintained

Qualification

Key Account ManagementNegotiationCommunication SkillsSales Growth EvaluationLeadershipOrganizational SkillsProblem SolvingCross-cultural ExperienceAutomotive Industry KnowledgePresentation SkillsInterpersonal SkillsSelf-motivatedFlexibilityTime Management

Required

Bachelor's degree in Business/Engineering

2+ years of experience in KAMs in global company

Knowledge of negotiation, presentation, organizational and multi-tasking techniques

Strong communication ability (oral and written) in English

Strong Leadership abilities

Excellent organizational, problem solving and decision-making skills

Self-motivated, able to work under time pressure and minimum supervision

High level of interpersonal, communication and negotiation skills (customer facing)

Willingness to travel / mobility

Flexibility to work early or late schedules to accommodate customer time zones

Preferred

5+ years of experience with an automotive manufacturing company in a responsible capacity involving both engineering and sales activities

Knowledge in reviewing strategies to increase revenue, often beginning by researching new markets or assigning other professionals to conduct studies of products and consumers

Must be able to oversee sales growth; evaluate sales reports, often looking to capitalize on a particular product or service in the marketplace

Master's degree with a major in business administration, engineering, or a closely related field

Experience in Automotive Industry, preferred in suspension systems

Oversea assignment experience/cross-cultural work experience