State Farm Agent · 5 months ago
Customer Service Representative - State Farm Agent Team Member
Henrico, VA
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $60K/yrState Farm Agent is a growth-oriented agency seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional client experiences. The role involves resolving customer inquiries, coordinating with team members, and supporting community needs while providing opportunities for internal growth.
Auto InsuranceFinanceFinancial ServicesHealth InsuranceInsuranceLife Insurance
Responsibilities
Have or obtain a Property and Casualty License AND a Life and Health License
Answer customer inquiries and provide policy information
Assist clients with policy changes and updates
Process insurance claims and follow up with clients
Maintain accurate records of customer interactions
Qualification
Required
Have or obtain a Property and Casualty License AND a Life and Health License
Answer customer inquiries and provide policy information
Assist clients with policy changes and updates
Process insurance claims and follow up with clients
Maintain accurate records of customer interactions
OUTGOING personality - a real people person!
STRONG communication and interpersonal skills
Detail-oriented and able to multitask
Preferred
Previous customer service experience preferred
Prior Insurance experience a PLUS!
A Big smile and a Big heart
Benefits
401(k)
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Company
State Farm Agent
At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Founded in 1922
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fawad Ahmad
SVP - Digital & Customer Experience and Chief Digital Officer
Recent News
2026-01-17
Company data provided by crunchbase