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Quick Quack Car Wash · 5 months ago

General Manager, Quick Quack Car Wash, Earn Up To $100,000 a year!

Moreno Valley, CA 92553, USA

Full-time

Onsite

Mid, Senior Level

$70K/yr - $100K/yr

2+ years exp

Quick Quack Car Wash is a dynamic company focused on providing exceptional customer service and transforming lives. They are seeking a General Manager to lead a car wash location, responsible for sales, hiring, training, and maintaining a high-quality customer experience.

AutomotiveLogistics

Growth Opportunities

No H1B

Responsibilities

Hires and retains a great team of smart, kind, and driven people

Invests time to help each member of their team achieve their personal and professional goals

Regularly provided feedback regarding performance, providing an opportunity to improve skill

Constantly learns and becomes better in their leadership skills

Grows top line revenue and membership by making certain each guest is greeted with enthusiasm and kindness

Is relentless in providing a clean and safe environment for their team and guests

Appreciates the intellectual challenge to learn all about the soaps and unique equipment we use to give our customers a clean, shiny, and dry car

Collaborates with our excellent maintenance experts who will help them maintain their soap and equipment

Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside

Provided customers a positive experience worth talking about

Ensures compliance with all policies and procedures through regular meetings and training of team members

Handles discipline and termination of team members as needed and in accordance with policy

Trains and develops team members in all aspects of the Quick Quack Car Wash business, such as service, cashiering, and safety

Oversees the productivity, breaks, and daily scheduling of all team members

Monitors the performance of location financials; contributes towards reaching financial goals

Prepares and handles daily cash deposits

Orders, stocks, and maintains merchandise and inventory for the location

Handles vehicle damage claims with a sense of urgency

Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed

Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary

Properly uses membership approach when interacting with new customers

Performs other duties as assigned

Qualification

Customer service skillsTeam developmentLeadership skillsRevenue managementPreventative maintenanceRetail experienceHiring skillsTraining skillsCommunication skillsSelf-motivated