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Simmons Bank · 5 months ago

Client Specialist I

Nashville, TN

Full-time

Onsite

Entry Level

2+ years exp

Simmons Bank is a company that believes in its mission and is committed to customer focus. The Client Specialist supports Financial Advisors by providing high quality customer service, preparing for appointments, and resolving account issues to achieve revenue and asset goals.

BankingFinanceFinancial Services

Responsibilities

Pre-appointment preparation for Financial Advisors

Post-appointment follow up/document processing for Financial Advisors

Review all paperwork for accuracy, completeness and compliance

Resolves paperwork and account issues with back office operations and clearing firm

Client service duties such as establishing new accounts, servicing existing accounts, and researching and resolving deficiencies in a timely manner

Answer incoming calls for Financial Advisors

Schedule appointments for Financial Advisors

Preparing, editing and obtaining appropriate compliance approval on correspondence

Gather all materials as requested by the Financial Advisor for meetings and sales representations

Responsible for adhering to policies and procedures related to regulatory compliance requirements and firm requirements

Process check and security receipts

Process Annuity and 1035 exchange paperwork

Maintain and update CRM as needed

Qualification

Retirement accounts knowledgeBankingInvestment productsMicrosoft Office proficiencyAttention to detailCustomer serviceAdobe AcrobatCommunication skillsTime managementCritical thinking