Digital Program Manager (DPM) jobs in United States
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Glide · 5 months ago

Digital Program Manager (DPM)

positionNew York City
timeFull-time
remoteHybrid
seniorityMid Level
money$80K/yr - $150K/yr

Glide is a fintech company reimagining the banking experience for modern consumers. They are seeking a Digital Program Manager to oversee customer implementations, manage accounts, and analyze customer data to recommend new features and enhancements.

Financial ServicesFinTech

Responsibilities

Run customer implementations from kickoff to go-live, including requirements gathering, implementation calls, User Acceptance Testing meetings, and bug reporting
Oversee customer account management, including formal communications of product updates and roadmaps
Analyze customer data to ideate and recommend new features and enhancements
Maintain an accurate record of all customer interactions and transactions, reporting and escalating issues as needed
Identify and develop new business opportunities with existing clients

Qualification

SaaS business modelsLarge-scale software implementationTechnical understanding of fintechData analysis toolsProject management toolsCustomer-facing experienceAgile engineering teamsCommunication skillsNegotiation skillsCollaborative spirit

Required

Customer-facing experience at an early-stage company
Strong understanding of SaaS business models and large-scale software implementation projects
Excellent communication and negotiation skills
Technical understanding of fintech products
Experience working with agile engineering and design teams

Preferred

Previous experience in a product or customer-facing role at a fintech or FinServ company
Experience with data analysis tools such as SQL
Familiarity with project management tools, customer success software and CRM systems
A collaborative, entrepreneurial spirit

Benefits

Wellbeing Credits (for US employees)
Stellar health, dental, and vision insurance
$100 monthly health and wellness stipend
$100 weekly stipend for lunch or groceries
Unlimited PTO and Sick Days
Hybrid Working Environment

Company

Glide

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Glide operates as a fintech platform that modernize community banks and credit unions.
dateFounded in 2021
location
New York, New York, USA
people-size11-50 employees
web-link
https://withglide.com/

Funding

Current Stage
Early Stage
Total Funding
$15M
Key Investors
Acrew Capital
2025-05-08Series A· $15M

Leadership Team

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Sameer Kapur
Co-Founder & CPO
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Vishnu Chakroborty
Co-Founder, Engineering
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Company data provided by crunchbase