East West Bank · 5 months ago
GTP Senior Onboarding Project Manager
El Monte, CA
Full-time
Onsite
Senior Level
$86K/yr - $100K/yr
5+ years expEast West Bank is a leading financial institution that serves as a bridge between the East and West, providing exceptional services to businesses and community members. They are seeking a GTP Senior Onboarding Project Manager to manage the client onboarding experience, coordinating between the bank and clients’ executives to deliver superior service and products. The role requires strong communication skills and expertise in treasury management products.
BankingFinanceFinancial Services
Responsibilities
Manage multiple project onboardings of complex and technical services (transmissions, Integrated Payables, Positive Pay, Application Programming Interfaces, and etc)
Primary contact for internal and external clients relating to the status of onboarding – setup of customized service, account opening, training, go-live, and post implementation review
Manage and maintain thorough documentation
Complete assignments within service level timeframes, while satisfying policy and procedural requirements
Meet with customers, both in person and video conference calls
Resolve client requests and/or issues independently
Provide best in class service to large commercial clients
Provide feedback on trends and escalate when appropriate
Participate in inter-department projects
Qualification
Required
Knowledgeable with industry standard file formats (BAI, NACHA, ISO20022, and etc), system configurations, workflows, required documentation, customer user interface, and policies
Strong technical aptitude, ability to organize and coordinate multiple assignments and follow through to completion
Excellent written and verbal communication skills required
Candidate must be able to work under minimal supervision and in a fast-paced environment while meeting or exceeding service level agreements
Strong problem-solving skills and ability to resolve complex issues
Demonstrates knowledge of the current regulatory environment; adheres to the Banks Risk Vision, and risk management policies and programs; recognizes and proactively addresses risk
Must be able to work a flexible schedule, including overtime
Must be PC literate (word, excel, powerpoint, etc) and able to trouble-shoot routine PC challenges
5+ years Implementation Project Management
4+ years of Treasury Management experience
8+ years of Banking Experience
Preferred
Bachelors Degree Preferred
Knowledge of BSA/AML/OFAC Laws/Regulations, understand how these obligations relate to his/her role, and comply with these laws and regulations
Will have thorough knowledge of Niche Markets such as Entertainment, Private Equity, Asset Based Lending, Capital Markets, Sponsor Finance, and Treasury Management products which also includes set up worksheets, bank legal agreements, and system requirements
Company
East West Bank
East West Bancorp is a publicly owned company with $22 billion in assets. The Company’s wholly owned subsidiary, East West Bank, is one of
1001-5000 employees
H1B Sponsorship
East West Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (41)
2023 (37)
2022 (57)
2021 (47)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-02-08IPO
Leadership Team
Christopher J. Del Moral-Niles
EVP & Chief Financial Officer
Diana Liu
Executive Assistant and Project Manager
Recent News
Company data provided by crunchbase