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Volunteers of America Los Angeles · 5 months ago

Data Quality Specialist

Los Angeles, CA

Full-time

Onsite

Entry Level

$23.08/hr - $24.30/hr

1+ years exp

Volunteers of America Los Angeles is a non-profit human services organization committed to serving people in need. The Data Quality Specialist will maintain and verify data for clients accessing the program, ensuring quality assurance and supporting program management through accurate reporting and training staff on database usage.

Non ProfitSocial

No H1B

Responsibilities

Verifies, corrects and enters participant information into centralized database

Documentation Review – Conducts file documentation review at least weekly. Ensures that all documentation is in order including ensuring documents are filled out correctly, compete, and signed. This ensures quality assurance at the program level

Monitors database reports to assure consistency with hardcopy records and other logs

Runs regular progress reports, and other reports as required by Program Manager; creates customized reports to support shelter management and to provided other needed information on request

Coordinates with Case Managers and Intake staff to ensure data intake requirements are met

Trains staff on database and answers questions relating to the system

Supports any technical and reporting issues for the Program

Assists with program funder audits and monitoring visits

Attends conferences and regular meetings with database contractors and Funder staff

Oversees the privacy/confidentiality notification processes to meet regulatory guidelines

Exports data and upload to Funder repository as directed

Other duties as may be required to support the program with database and information system expertise

Monitors accuracy of system reports, verifies database matches hard copy records

Creates reports to support Program Manager, shelter management and case managers

Coordinates with Case Managers and Intake workers to ensure data entry is accurate and timely

Trains program staff on HMIS, subject matter expert for staff

Supports any technical and reporting issues for Program; Assists with program funder audits and monitoring visits; Attends conferences and regular meetings with database contractors and Funder

Exports data and upload to Funder repository monthly

Oversees the privacy/confidentiality notification processes to meet regulatory guidelines

Other duties as required (subject to change based on the needs of the organization)

Occasionally assist with special events and public functions

Qualification

Database managementHMIS familiarityReport creationData entry accuracyBilingual (English/Spanish)

Required

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

High School Diploma or equivalent

1-year experience operating/maintaining database