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Third Street Family Health Services · 5 months ago

Administrative Intern – FQHC (HR, IT, Marketing, Billing, HIM, or Finance)

Mansfield, OH

Internship

Onsite

Intern

Third Street Family Health Services is a Federally Qualified Health Center (FQHC) seeking student interns to gain experience in various administrative and operational departments that support community-based healthcare. Internships are available in Human Resources, IT, Marketing, Billing & Finance, and Quality Improvement, providing hands-on experience alongside professionals in a mission-driven healthcare organization.

CommunitiesHealth CareHospitalNon ProfitRehabilitation

Responsibilities

Assist with patient billing, claims processing, and insurance verifications

Support finance staff with reporting, audits, and reconciliations

Gain exposure to healthcare revenue cycle operations

Assist with recruitment, onboarding, employee file maintenance, and policy tracking

Support HRIS data entry and audit projects

Participate in staff engagement and compliance initiatives

Provide support with help desk tickets and troubleshooting hardware/software issues

Assist with EHR systems, telehealth platforms, and cybersecurity procedures

Document and update IT protocols and user guides

Create content for social media, newsletters, and outreach campaigns

Support internal communications and public relations efforts

Assist with event planning, website updates, and patient education materials

Assist with data collection, tracking, and analysis for clinical and operational quality measures

Support reporting on UDS, HEDIS, and other FQHC-specific metrics

Participate in process improvement projects, audits, and compliance reviews

Help create tools, dashboards, and documentation to support organizational quality goals

Qualification

Healthcare operationsData analysisEHR systemsMicrosoft OfficeCommunication skillsOrganizational skillsConfidentiality

Required

Currently enrolled in an undergraduate or graduate program related to business, public health, healthcare administration, IT, marketing, finance, or related fields

Seeking internship or practicum hours for academic credit or professional development

Strong interest in healthcare operations, systems, and community health

Strong organizational and communication skills

Able to maintain confidentiality and follow HIPAA and organizational policies

Proficient with Microsoft Office and/or relevant tools based on department

Third Street must have an affiliate agreement on file with the school