CarMax · 6 months ago
Automotive Repair Specialist I
TX - Dallas - Denton
Full-time
Hybrid
New Grad, Entry LevelCarMax is the nation's largest retailer of used cars, known for its commitment to honest and transparent customer experiences. They are seeking an Automotive Repair Specialist I to perform mechanical and cosmetic repairs on vehicles, ensuring exceptional customer service and adherence to CarMax policies.
AutomotiveMarketplaceOnline Portals
Responsibilities
Provide and maintain exceptional customer service through customer contact before, during, and after repairs as defined by CarMax “Voice of Customer” processes
Locate, use and control replacement parts and supply inventories
Use and control tools and equipment
Perform mechanical and cosmetic repairs, including but not limited to the diagnosis of all internal and external vehicle systems
Follow CarMax standardized work rules
Inspect vehicles per CarMax Quality Standards when needed
Complete state inspections when required
Maintain workplace cleanliness and organization in accordance with CarMax 5S standards
Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing including opening and closing of repair orders
Collect service payments and manage payments received for services
Use of proprietary and universal software systems including CarMax Electronic Repair Order and Mitchell
Provide functional expertise and leadership to other associates
Provide general support to other associates and managers in the store, including, but not limited to vehicle assessment, vehicle prepping, vehicle receiving and transferring
Qualification
Required
Complete New Associate Orientation Training – Operations
Complete Kronos Training for Hourly Associates
Maintain a current Refrigerant Recycling License
Where required by State/Local law, maintain current ASE Certifications in Steering and Suspension (A4) and Brakes (A5)
Read, interpret and transcribe data in order to maintain accurate records
Perform multiple duties in a high-energy, fast-paced environment
Lift objects that weigh as much as 50lbs
Speak and listen effectively in dealing with customers/associates in person and over the phone
Demonstrate above average attention to detail
Manual dexterity in both arms and hands
Monitor shop compliance with CarMax, O.S.H.A., and EPA policies
Demonstrate exceptional interpersonal, communication, and customer service skills
Demonstrate exceptional telephone etiquette and active listening skills
Company
CarMax
CarMax provides an online platform for searching new and used cars, researching models, and comparing vehicles.
Founded in 1993
10001+ employees
H1B Sponsorship
CarMax has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (4)
2023 (10)
2022 (4)
Funding
Current Stage
Public CompanyTotal Funding
$98.19M2021-06-08Post Ipo Equity· $98.19M
1997-01-05IPO
Leadership Team
T
Tom Reedy
EVP & Chief Financial Officer
Charles Joseph Wilson
Executive Vice President, Chief Operating Officer
Recent News
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