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MapUp · 5 months ago

Sales Strategy & Operations Manager

Sunnyvale, CA

Full-time

Hybrid

Entry, Mid Level

1+ years exp

MapUp is a Silicon Valley tech pioneer revolutionizing toll management with AI-based solutions. The Sales Strategy and Operations Manager will collaborate with sales, marketing, and customer success teams to enhance operational effectiveness and drive strategic initiatives.

BillingLogisticsNavigationPaymentsSoftwareTransportation

Responsibilities

Develop a deep understanding of all aspects of the sales, marketing, and customer success businesses, and leverage that knowledge to identify areas for improvement in processes and procedures

Build strong relationships with go-to-market internal stakeholders and effectively manage expectations

Perform regular data analysis to monitor and drive increased productivity across the sales, marketing, and customer success organizations, and leverage this data to proactively identify areas for improvements

Interpret reports and dashboards to help go-to-market managers better understand and interpret their customer’s use of TollGuru app and API, and scale processes by using predictive data analytics

Assist in core operational tasks, including compensation plan design, account assignments, process design and documentation, and systems updates

Project manage ongoing programs and initiatives, assisting internal stakeholders to launch new programs and successfully execute existing programs

Lead the annual fiscal year planning activities including headcount planning, sales territory design, and communication to teams