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Systems Planning & Analysis · 5 months ago

Business Process Analyst – Operations Manager

Alexandria, Virginia

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. They are seeking a Business Process Analyst - Operations Manager to provide technical management and leadership for front office operations of senior OUSD (R&E) leadership, focusing on process improvement and resource allocation.

AnalyticsInformation Technology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

The candidate will be responsible for providing technical management and leadership for the front office operations of senior OUSD (R&E) leadership

Key responsibilities include continuous process improvement, workflow mapping, and resource allocation to ensure timely task completion

The candidate will develop and track the progress of assignments, implement organizational support systems, recommend knowledge management technologies, and create management tools for task coordination

Will also conduct staffing analysis, implement process efficiencies, and develop standard operating procedures

The candidate will analyze programs against organizational objectives, develop performance metrics, and provide recommendations for improvement

Lead project planning and management, including the creation of project artifacts and facilitating team meetings

Will support senior government clients with decision-making frameworks and may also involve personnel management and strategy formulation

Qualification

Technical managementWorkflow managementProject planningOrganizational efficiencyMS Office suiteDoD TS/SCI clearanceProcess improvementResource allocationKnowledge managementLeadership

Required

10+ years of experience

Bachelor's degree in a management or technical discipline

Proven experience in technical management and leadership, specifically in front office operations within government or military environments, with a strong ability to interface with personnel at various levels, from action officers to senior leaders

Demonstrated expertise in workflow management, process improvement, and organizational efficiency, including the ability to develop standard operating procedures and implement knowledge management technologies

Strong skills in project planning and management, including the ability to create project artifacts such as plans, schedules, and status reports, along with experience in performance metrics development and resource allocation

Mastery of management tools, including MS Office suite

Active DoD TS/SCI clearance

Able to work fully onsite based on client needs