Waterlily · 5 months ago
Generalist
San Francisco, California, United States
Full-time
Onsite
Mid LevelWaterlily is a company focused on transforming how families prepare for long-term care through AI-driven solutions. They are seeking a talented generalist operator to manage and innovate across sales, marketing, customer support, and operations, leveraging automation and LLMs to drive significant value.
Financial Services
Responsibilities
Your mission is to surprise and delight our customers through product and customer support initiatives that go above and beyond to make Waterlily their favorite company to work with
Think creatively to implement non-traditional growth hacking strategies that outperform paid marketing and elevate our brand
Super-charge your impact by leveraging large offshore teams, LLMs, and no-code/low-code solutions to automate workflows to scale low-cost strategies that outperform traditional approaches
Oversee and coordinate the efforts of an offshore team of over 40 individuals
Craft and fine-tune communications to users and industry executives to combine scale with personalization and high standards of communication quality
Qualification
Required
Demonstrated ability to manage and grow enterprise relationships
Experience navigating complex sales cycles and stakeholder relationships
Track record of improving team efficiency through process innovation and automation
History of taking initiative and driving results without extensive oversight
Comfort with technical concepts and ability to do light scripting/automation
Experience managing both high-level strategic relationships and detailed execution
Voracious Learner: Eager to rapidly learn about new industries and departments with the passion and grit to dive deep in specific verticals to gain sufficient context to push the boundaries and improve upon historic best-practices
Highly Motivated and a Self-Starter: Ready to take initiative and drive projects forward with minimal supervision or structure
Adaptability and Problem-Solving: Thrive in a fast-paced, dynamic environment by quickly adapting to new challenges and finding innovative solutions with minimal direction
Extraordinary Copywriting and Email Writing: Ability to create clear, persuasive, and engaging content that resonates with audiences ranging from families to industry executives
No-Code/Low-Code Proficiency: Experience with tools like Zapier, Airtable, Google Apps Script, PhantomBuster, or similar to automate tasks and streamline processes
GenAI Prompting: Strong skills in creating and tuning GenAI prompts to reliably produce high-quality results
Strong Communication Skills: Both written and verbal, with the ability to convey complex ideas simply
Company
Waterlily
Waterlily uses AI to make LTC planning more sustainable and affordable for our caregivers and aging loved ones.
Founded in 2021
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Lily Vittayarukskul
Founder and CEO
Recent News
Coverager - Insurance news and insights
2025-01-15
Company data provided by crunchbase