Holt Homes ยท 5 months ago
Hubspot CRM Implementation Specialist
Holt Homes is a leading online sales and marketing partner for the homebuilding industry, seeking a skilled Hubspot CRM Implementation Specialist. In this role, you will design, implement, and optimize CRM systems specifically for homebuilders, ensuring seamless customer engagement and effective sales management.
ArchitectureConstructionResidential
Responsibilities
Lead the implementation and optimization of HubSpot for homebuilders, focusing on lead management, sales tracking, and post-sale customer service
Develop and automate workflows, pipelines, and lead-nurturing sequences specific to the homebuilding sales cycle
Design and manage custom CRM dashboards, reports, and analytics tailored for sales teams, construction project managers, and customer service teams
Ensure seamless integration between CRM and homebuilder-specific tools, such as ERP systems, warranty management software, and marketing automation platforms
Provide training and documentation for internal teams on CRM best practices and functionality relevant to homebuilders
Troubleshoot and resolve technical CRM issues, working with internal teams or external vendors as needed
Maintain data integrity, compliance, and security within CRM systems, ensuring homebuilder client data is well-managed
Qualification
Required
3+ years of experience in CRM implementation
HubSpot expertise is a must, with hands-on experience configuring workflows, automations, and integrations tailored to homebuilders
Experience with Salesforce is a plus, including Sales Cloud, integrations, and reporting for homebuilder sales and operations teams
Strong understanding of homebuilder sales processes, from lead generation to contract signing and post-sale customer service
Experience with API integrations, webhooks, and CRM customizations
Knowledge of CRM data structures, reporting, and analytics for homebuilder KPIs
Ability to troubleshoot issues and optimize CRM performance
Excellent communication skills, with the ability to train and support non-technical users in the homebuilding industry
Strong problem-solving and project management skills
Ability to work independently in a fully remote environment
Preferred
Experience with HubSpot CMS, HubSpot Service Hub, and HubSpot Operations Hub for homebuilders
Certifications in HubSpot and/or Salesforce (e.g., HubSpot Solutions Architect, Salesforce Administrator)
Benefits
Professional development and certification reimbursement opportunities.