Courser · 5 months ago
NOC Engineer II (Microsoft Specialist)
United States
Full-time
Remote
Mid LevelCourser is a partnership platform that helps technology service companies identify and take the next step in growth. They are seeking a dynamic NOC Engineer II (Microsoft Specialist) to optimize IT operations by monitoring network performance, enhancing security, and mentoring junior engineers. The role involves implementing best practices for Microsoft security and driving process improvements.
Information Technology & Services
Responsibilities
Monitor and analyze network performance, security alerts, server health, and application behavior to ensure optimal uptime and protection through the following tools: Documentation: IT Glue, Security: Huntress, SentinelOne, Avanan, Cloud Backups: Axcient
Specialize in hardening Microsoft security environments through methods such as: Upgrading password policies, Implementing multi-factor authentication (MFA), Deploying anti-phishing solutions, Enabling safe links and safe attachments features
Scope and support projects aimed at increasing Microsoft Secure Score and enhancing the overall security posture of the Microsoft suite and environment. Capable of interpreting Secure Score metrics and translating them into actionable improvements
Serve as the primary escalation point for junior NOC engineers, providing guidance, mentorship, and incident response leadership
Document all incidents, resolutions, and lessons learned in comprehensive incident reports, regularly updating SOPs for NOC activities
Execute and oversee network maintenance tasks, including updates, patching, configuration, and hardware replacement
Develop and implement automation for routine monitoring and troubleshooting tasks
Qualification
Required
Proven experience in IT administration and toolset management
Deep understanding of Microsoft 365 and Azure AD security architecture
Proven experience with Secure Score optimization across multiple tenants
Strong grasp of identity and access management (IAM), including MFA, conditional access, and SSPR
Strong problem-solving skills
Excellent communication and documentation abilities
Ability to work collaboratively across departments
Benefits
Competitive benefits package, including medical, dental, vision, and life insurance
401k match
Unlimited Approved PTO after one year (2 weeks your first year)
10 Holidays including your Birthday and a Floating Holiday!
Gym reimbursement
Amazon Prime reimbursement
40 Hours for Volunteer Time
Paid Maternity and Paternity leave
Paid certifications
Learning and development programs
Company
Courser
We’re Courser. A partnership platform that helps technology service companies identify and take the next step in growth.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ryan McNally
Chief Operating Officer
Company data provided by crunchbase