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SMC · 5 months ago

Automation Account Manager

Wilmington, MA

Full-time

Onsite

Mid Level

$65K/yr - $65K/yr

SMC Corporation of America is seeking an Automation Account Manager to oversee business activities related to account development and growth. The role involves managing customer relationships, leading sales processes, and collaborating with internal teams to align strategies with client goals.

IndustrialIndustrial EngineeringManufacturingMechanical Engineering

Responsibilities

Retains and profitably grows sales through proactive management of medium to large-size OEM accounts

Meet or exceed annual growth expectations on a consistently

Presents all of SMC’s capabilities, services, and products to current and prospective target customers

Serves as the primary contact for assigned customers and is responsible for customer growth

Represents the voice of the customer’s needs and goals within the organization

Leads all aspects of the sales process, calling upon others to assist in solution development

Own and manage customer relationship

Develop and execute detailed customer action plans and forecasting as required

Maintains/creates very strong and deep-rooted relationships with key decision-makers within designated strategic target accounts; recognized and respected by customer’s top management team within top-rated accounts

Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency

Complete market reports as new and relevant information becomes available

Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process

Pass all SMC training

Be competent in all SMC sales philosophy, strategies, and tactics

Use and accurately maintain CRM data, such as: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, and globally as necessary

Complete other duties as prescribed by the Branch Manager/Sales Manager

Collaborate with internal teams to develop tailored strategies aligned with client and company goals

Monitor project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives

Qualification

Industrial automation salesCustomer relationship managementPneumatic components knowledgeSales performance trackingCRM proficiencyHigh-level communicationNegotiation skillsProblem-solving skillsLeadership skills