CGS Federal (Contact Government Services) ยท 5 months ago
Senior Veritas eDiscovery Platform (eDP) Engineer (Top Secret Clearance Required)
Contact Government Services, LLC is seeking a dedicated Senior Veritas eDiscovery Platform (eDP) Engineer to join a fast-paced team focused on legal accounts. The role involves supporting various aspects of the company's portfolio, including system configurations, maintenance, monitoring, and troubleshooting of the Veritas eDiscovery Platform.
ConsultingInformation TechnologyLegalProfessional ServicesProject ManagementSoftware
Responsibilities
Contractor shall participate in teleconferences or technical meetings to review, educate, and support program objectives
Contractor shall perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation
Contractor shall record configurations change requests through the established change control board
Contractor shall process storage requests, migrations and decommission tasks
Contractor shall monitor failed system components and coordinate logistics, vendor support, and site support as needed
Contractor shall respond to monitoring alerts and warnings with prompt corrective actions and escalations
Contractor shall complete all scheduled maintenance in accordance with established policies and procedures
Contractor shall prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance
Contractor shall manage technology in remote environments
Contractor shall review and process tickets related to supported system according to the established service level agreements tracked within the service manager database
Contractor shall provide initial response, Level 1 and Level 2 escalation for outages
Contractor shall schedule maintenance actions in a timely manner
Contractor shall create Power Shell and VBS scripts as needed to automate routine maintenance tasks
Contractor shall perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems
Contractor shall review system and application logs to verify completion of scheduled jobs such as backups
Contractor shall apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications
Contractor shall configure / add new services as necessary
Contractor Shall facilitate the migration of the system implementation into cloud infrastructures
Contractor shall research and recommend innovative, and where possible automated approaches for system administration tasks
Contractor shall prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project
Qualification
Required
Top Secret Clearance Required
Ability to adjust to changing priorities and work well under pressure
Experience with physical and virtualized Windows Servers
Participate in teleconferences or technical meetings to review, educate, and support program objectives
Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation
Record configurations change requests through the established change control board
Process storage requests, migrations and decommission tasks
Monitor failed system components and coordinate logistics, vendor support, and site support as needed
Respond to monitoring alerts and warnings with prompt corrective actions and escalations
Complete all scheduled maintenance in accordance with established policies and procedures
Prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance
Manage technology in remote environments
Review and process tickets related to supported system according to the established service level agreements tracked within the service manager database
Provide initial response, Level 1 and Level 2 escalation for outages
Schedule maintenance actions in a timely manner
Create Power Shell and VBS scripts as needed to automate routine maintenance tasks
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems
Review system and application logs to verify completion of scheduled jobs such as backups
Apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications
Configure / add new services as necessary
Facilitate the migration of the system implementation into cloud infrastructures
Research and recommend innovative, and where possible automated approaches for system administration tasks
Prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project
Benefits
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Company
CGS Federal (Contact Government Services)
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.