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Logiwa · 4 weeks ago

Lead Consultant, Professional Services

USA

Full-time

Hybrid

Senior Level, Lead/Staff

$125K/yr - $130K/yr

7+ years exp

Logiwa is a premier provider of warehouse management and fulfillment software, offering cloud-based solutions designed for modern business needs. The Lead Consultant will lead complex, large-scale FMS implementations, work closely with customers to understand their needs, and act as a trusted advisor while mentoring junior team members.

Business Information SystemsCommercialE-CommerceRetail TechnologySoftwareSupply Chain Management

Responsibilities

Lead the overall end-to-end implementations of Logiwa’s large-scale FMS implementations, overseeing all project workstreams and ensuring a cohesive and effective design

Spearhead the design of innovative solutions for the most complex customer requirements, often involving intricate integrations with ERPs, material handling equipment (MHE), and other third-party systems

Actively engage with leadership level at the Customers, managing expectations, influencing outcomes and ability to guide them based on industry best practices

Proactively identify and mitigate project risks

Manage project scope, handle change requests, and if necessary lead crucial conversations with senior client executives to ensure project alignment and success

Mentor Consultants and Senior Consultants, providing guidance, reviewing their work, and fostering their professional growth

Contribute to the continuous improvement of our implementation methodology, tools, and internal best practices

Qualification

WMS implementationSupply chain expertiseProject leadershipWMS integrationsClient relationship managementProblem-solvingStrategic thinkingMentorship

Required

Bachelor's degree in a relevant field; Master's degree is a plus

7+ years of experience leading complex WMS implementation projects

Expert-level knowledge of managing large-scale WMS implementations with at least one major WMS platform and deep expertise in supply chain and logistics operations

Solid experience with WMS integrations, particularly with OMS, TMS, ERP, e-commerce platforms

Demonstrated experience leading project teams and managing client relationships at the management and executive levels

Strong commercial acumen and experience with SOWs and change order management

Exceptional problem-solving, strategic thinking, and influencing skills

Proven ability to manage multiple priorities and perform in high-pressure situations

Ability to travel to client sites as required (typically 50-75%)