Brush Claims · 5 months ago
Customer Experience Team
United States
Full-time
Remote
New Grad, Entry LevelBrush Claims is seeking friendly, dependable, and detail-oriented individuals to join their customer experience team. This entry-level Customer Service Representative position involves being the point of contact for policyholders, ensuring they feel heard and supported while assisting with inquiries and claims.
InsuranceProfessional Services
Responsibilities
Respond to customer inquiries via phone, email, and chat in a professional and positive manner
Assist policyholders with claim updates, coverage questions, and claims process
Document all customer interactions accurately in our system
Collaborate with internal teams to ensure customer issues are resolved efficiently
Deliver top-tier service that builds customer loyalty and trust
Qualification
Required
High school diploma or equivalent required; some college is a plus
Excellent communication skills — you know how to listen, empathize, and explain clearly
Strong attention to detail and problem-solving skills
Comfortable using basic computer programs and learning new software
A team player who's also self-motivated and able to work independently
A willingness to pursue insurance licensing to expand your responsibilities and advance within the role
Preferred
Prior customer service experience is helpful, but not required
Benefits
Comprehensive on-the-job training — we set you up for success
Supportive team environment that values growth and development
Opportunity to grow within the company (we love to promote from within)
Company
Brush Claims
Brush Claims creates claims service which facilitated the handling of policyholder concerns.
Founded in 1991
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kevin Myers
Chief Executive Officer
Clay Rising
Chief Claims Officer
Company data provided by crunchbase