Kestra Financial · 6 months ago
Investment Services Client Representative
Deerfield, IL
Full-time
Onsite
Entry Level
2+ years expKestra Financial has been helping clients protect their wealth and create long-term financial plans for over 35 years. They are seeking an Investment Services Client Representative to manage client interactions, build relationships, and ensure compliance in service delivery.
BankingConsultingFinanceFinancial Services
Responsibilities
Regular client interaction including appointment scheduling and correspondence; answer incoming calls when needed and direct/take messages appropriately and according to firm guidelines
Manage client needs regarding processing, service, and problem resolution in a timely and accurate manner while ensuring documentation and record keeping adheres to compliance standards
Build relationships with the personal wealth and retirement plan clients by acting as the main contact for phone and written correspondence
Develop new client relationships and add new clients primarily from referrals of existing clients as well as by developing their own referral sources
Assist in client or 401k meeting preparation and follow-up including assembling requisite paperwork, report generation, appointment scheduling and post-meeting documentation
Successfully partner with our back office for new account establishment, account maintenance, and compliance
Process, submit, and service all account paperwork/requests; follow through to completion utilizing paperless procedures (including eSignature) where available
Deposit checks received and maintain check blotter in adherence to compliance guidelines
Maintain client information in the CRM database
Manage multiple and competing priorities on a daily basis in pursuit of business objectives
Other responsibilities as assigned by the Registered Investment Assistant or the Advisor in order to support our client needs
Qualification
Required
Bachelor's degree in a business-related field preferred
The ideal candidate will have 2+ years of experience in administrative support in a professional environment
Previous experience in financial services a plus
Advanced computer skills (Outlook, Word, Excel and Power Point)
Excellent communication skills, both verbally and in writing
Strong time management and organizational skills; able to work independently and effectively manage multiple tasks at once
Ability to build relationships with clients and internal partners and influence others without direct control
Series 6 and 63 or 7 and 65/66, or ability to obtain within a certain time period
Preferred
Smartoffice CRM knowledge a plus
Company
Kestra Financial
Kestra Financial provides a leading independent advisor platform.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2019-02-25Acquired
Leadership Team
Joel Bennett
CFO
Kris Chester
Executive Vice President + Chief Operating Officer
Recent News
2025-11-20
2025-11-04
2025-10-27
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