The Forehand Agency ยท 5 months ago
Inside Sales Representative - Work from Home
The Forehand Agency is seeking an Inside Sales Representative who will play a crucial role in identifying customer requirements and delivering effective solutions to enhance sales performance. This position involves engaging with customers, managing accounts, and utilizing advanced contact center technologies to improve customer experience and sales outcomes.
Financial Services
Responsibilities
Manage various accounts by processing inbound inquiries and initiating outbound calls
Listen to customers to understand their needs and resolve issues effectively
Utilize technology and systems for efficient account management
Identify sales opportunities and implement techniques to enhance customer accounts
Clearly communicate and position products and processes to customers
Ensure first-call resolution by applying problem-solving skills and effective communication
Conduct needs assessments to recommend customized solutions that meet customer objectives
Build long-term relationships through ongoing support and follow-up with clients
Qualification
Required
Possession of a life and health insurance license, or willingness to obtain one
Highly dependable with a strong eagerness to learn new skills
Enjoy interaction with people and assisting them in resolving their concerns
Motivated by attractive bonus plans and daily contests
Exhibit professional communication and customer service abilities
High school diploma or equivalent is required
Willingness to quickly learn customer service software
Proficiency in basic PC skills and ability to multi-task in a fast-paced environment
Minimum age of 18 years
Benefits
Flexible schedules for work-life balance.
A collaborative team environment.
An appealing commission structure with performance incentives.
Access to professional development and training opportunities.
Health and wellness benefits to support employee well-being.
Company
The Forehand Agency
Funding
Current Stage
Growth StageCompany data provided by crunchbase