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ASG Information Technologies · 5 months ago

Client Technology Officer

Wallingford, CT

Full-time

Onsite

Director/Executive

ASG Information Technologies is a leading Managed IT Service Provider managing IT operations for over 100 companies in New England. They are seeking a Client Technology Officer to serve as an IT Director and client strategist, responsible for account management, technology consulting, and strategic advising to ensure clients align their technology with business objectives.

ConsultingCyber SecurityInformation TechnologyNetwork HardwareVoIP

Responsibilities

VCIO/ IT Director is responsible for IT consulting and account management for assigned clients

Engage with client at a strategic level to align technology to business objectives and goals

Develop and maintain knowledge of the client's I.T. environment

Review monthly audit reports conducted by ASG's Technology Alignment Manager for alignment and accuracy

Work collaboratively with the client to help develop a technology roadmap and budget

Schedule, prepare, and lead client Quarterly Business Reviews with client executive team

Identify the need for upgrades, configurations or new systems and report to upper management

Direct and organize IT-related projects

Develop, build, and cultivate long-term relationships with key management

Monitor and ensure client satisfaction

Qualification

IT consultingClient managementTechnology strategySystem architectureProject managementInterpersonal skillsOrganizational skillsWriting skills

Required

Client experience in system architecture, IT consulting and C level interaction

Ability to apply business acumen and strategy to advise on technology planning

Ability to achieve 'Trusted Advisor' status with business decision makers

Ability and desire to provide exceptional client service

Can plan IT infrastructure and manage the team responsible for deploying it

Experience with creating scope of work, schedule, and cost estimates for IT projects

Self-motivated with the ability to work in a fast-moving environment with little to no supervision

Strong organizational skills with the ability to handle numerous tasks simultaneously; with a great attention to detail, and a sense of urgency without compromising quality

Strong interpersonal skills to interact with clients, management, and peers

Excellent writing and documentation skills