Elastic · 5 months ago
Principal Solutions Architect - Observability
United States
Full-time
Remote
Lead/StaffElastic, the Search AI Company, enables businesses to harness the power of data through its innovative Observability solutions. As a Principal Solutions Architect, you will act as a trusted advisor, collaborating with customers and partners to design and implement observability solutions that drive business success.
AnalyticsCloud ComputingOpen SourceSaaSSearch EngineSoftware
Responsibilities
Serving as the technical lead and trusted advisor to customers, partners, and internal stakeholders for Elastic Observability solutions with a focus on infrastructure monitoring (metrics), application monitoring (tracing), and logging
Providing thought leadership and championing the evolution of OpenTelemetry with Elastic customers and inside the CNCF OpenTelemetry community
Collaborating with sales and customer teams to understand customer challenges, goals, and environments, and designing tailored observability solutions
Guiding customers in adopting observability standards to ensure compatibility and success with Elastic’s solutions
Helping customers architect for high-fidelity observability at scale
Leading technical discussions and demonstrations, showcasing Elastic’s Observability and GenAI capabilities
Developing proof-of-concept solutions that highlight the value and impact of Elastic’s Observability offerings for customer use cases
Developing instructional observability workshops for the field and customers
Creating and nurturing relationships with key decision-makers and technical leaders within customer organizations
Driving best practices for observability architecture, deployment, and operations with a focus on scale, performance, and cost efficiency
Contributing to the evolution of Elastic’s Observability products, providing feedback from the field to Product and Engineering teams
Representing Elastic at conferences, webinars, and industry events as a subject matter expert on Observability and OpenTelemetry
Building and maintaining technical documentation and resources to support enablement efforts
Developing and maintaining deep expertise in Elastic’s Observability solutions and OpenTelemetry standards, staying current with industry trends and advancements
A light understanding of the cybersecurity ecosystem and the role security solutions play in modern DevSecOps
Qualification
Required
Deep expertise in OpenTelemetry, including significant contributions to its development or ecosystem
A track record of success in a technical presales/consulting role—enough experience selling and implementing technology to earn your customer's trust
Experience building PoCs, inclusive of the technical skills required to develop exemplary custom services and stage typical supporting infrastructure, like Kubernetes, Kafka, Postgres across both self-managed and hosted environments
An ideal candidate will have some practitioner experience using observability products as a SRE or developer
Experience designing and presenting technical solutions related to Observability, OpenTelemetry, or AI technologies in a pre-sales or consulting capacity
A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies
A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships
A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors
An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
The ability to inspire groups, both large and small
A willingness to travel 30% within the region, as well as occasionally internationally
Benefits
Health coverage for you and your family in many locations
Generous number of vacation days each year
We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Minimum of 16 weeks of parental leave
Company
Elastic
Elastic builds software to make data usable in real time and at scale for search, logging, security, and analytics use cases.
Founded in 2012
1001-5000 employees
H1B Sponsorship
Elastic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$162MKey Investors
New Enterprise AssociatesIndex VenturesBenchmark
2018-10-04IPO
2018-05-03Secondary Market
2016-07-01Series D· $58M
Leadership Team
Ashutosh Kulkarni
CEO
Shay Banon
Chief Technology Officer
Recent News
2025-12-29
2025-12-10
Company data provided by crunchbase