Monumental Sports & Entertainment · 5 months ago
Event Staff: Usher (Part-Time/Seasonal)
Fairfax, VA 22030
Part-time
Hybrid
Entry Level
$12.41/hr - $12.41/hr
1+ years expMonumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country. They are seeking Event Staff: Ushers who will provide first-class customer service by greeting guests, checking tickets, directing patrons to their seats, and ensuring a safe and enjoyable experience during events at EagleBank Arena.
Sports
Responsibilities
Greet visitors and/or check or scan tickets in a pleasant and professional manner
Direct or escort guests to their seats, and answer any questions regarding showtimes, events or parking
Check seating area for broken seats, trash, spills and other lost items prior to doors opening to general public and at the event's conclusion
Keep all portals and aisleways clear of debris, obstructions, and patrons
Inform guests about the location of restrooms, refreshment stands, guest services and all exits
Present a calm demeanor and encourage positive interaction with guests
Provide extra assistance to any guests in need
Enforce arena rules, no smoking policy, and any event-specific guidelines
Monitor guests activity to ensure the safety of an event
Follow all emergency protocols and guide audience members to the exits in the event of an emergency
Other duties as assigned
Qualification
Required
High school diploma or GED
Flexibility to work evenings, weekends, and holidays
Strong interpersonal and verbal communication skills
High level of motivation, persistence, and perseverance in working with various group of people
Ability to work as a member of a team
Ability to stand for extended periods of time and/or lift 50lbs
Ability to read and write
Must be 18 years of age or older
Must submit to and pass a background check
Preferred
At least 6 months of customer service or usher experience preferred
Bilingual and multi-lingual applicants are strongly encouraged to apply
Company
Monumental Sports & Entertainment
Monumental Sports & Entertainment is one of the largest integrated sports and entertainment companies
Founded in 1997Washington, District of Columbia, USA
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$215MKey Investors
Jeffrey S. Skoll
2025-12-17Secondary Market
2024-12-18Debt Financing· $215M
2022-11-29Series Unknown
Leadership Team
Ted Leonsis
Founder, Chairman, Managing Partner, Chief Executive Officer
Peter Biché
Chief Financial Officer
Recent News
Sports Business Journal
2026-01-07
Sports Business Journal
2025-12-19
Company data provided by crunchbase