Alertus Technologies · 5 months ago
Manager, QA & Compliance
Baltimore, MD
Full-time
Onsite
Mid, Senior Level
$72K/yr - $110K/yr
5+ years expAlertus Technologies is a leader in mass notification, committed to providing customizable solutions to protect people from harm. They are seeking a Manager, QA & Compliance to lead efforts in maintaining product certifications and ensuring regulatory compliance while resolving quality concerns in deployed products.
Information TechnologySecuritySoftware
No H1B
Responsibilities
Lead and manage all quality assurance (QA) and compliance initiatives, ensuring adherence to industry standards and regulatory requirements
Develop, implement, and maintain quality control policies, procedures, and best practices to ensure compliance with federal, state, and industry regulations
Oversee internal and external audits, assessments, and certification processes to maintain compliance with applicable frameworks
Oversee the process of obtaining and maintaining product certifications from relevant regulatory agencies and industry standard organizations
Support the development and enforcement of secure software development lifecycle (SDLC) processes in alignment with compliance standards
Monitor changes in regulations and standards to ensure ongoing compliance with all applicable requirements
Coordinate and manage internal and external audits to assess compliance with regulatory requirements and quality standards
Collaborate with cross-functional teams to integrate compliance and security controls into product development and operational processes
Drive continuous improvement initiatives to enhance quality, efficiency, and compliance across the organization
Identify and assess potential quality and compliance risks and develop strategies to mitigate these risks
Oversee every aspect of quality in our products and operations with full organizational authority in every dimension of QA
Develop and deliver compliance training programs to educate staff on regulatory requirements, security best practices, and quality assurance methodologies
Manage global regulatory compliance, testing, and accreditation management
Collect and review data from fielded products. Work closely with the Product Development team members to investigate potential product issues
Qualification
Required
In-depth knowledge of relevant industry standards and regulations
Experience collecting and investigating customer data for potential issues
Ability to organize data to look for long term product trends
Experience with Salesforce CRM or similar tool suite
Excellent problem-solving skills and attention to detail
Strong verbal and written communication skills
Bachelor's degree in a Technology field or equivalent experience
5+ years of experience in quality assurance, compliance management, or regulatory affairs, preferably in a technology or manufacturing industry
Experience with the UL/CE Certification processes; knowledge of those associated with Emergency Management a plus
Security+, CSSP, or CISSP certification
Preferred
Some experience with companies designing electronic products and systems
Experience holding a previous position on a quality team and/or familiarity with regulatory standards
Experience with the application, documentation, and testing of administrative, technical, and physical security controls
Experience leading small teams
Benefits
Unlimited Paid Time Off
Paid Holidays
401(k) Retirement Plan
Medical, Dental, and Vision Plans
Short-term Disability, Accident, Hospital, and Cancer Insurance
Live Near Your Work Homebuying Incentive Program
Employee Referral Bonuses
Flex Scheduling
Company
Alertus Technologies
Alertus Technologies has engineered innovative emergency alert systems for schools, colleges, corporations, medical centers, etc.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Elizabeth Serocki
VP, Customer Success
Recent News
2023-12-21
Company data provided by crunchbase