Otter.ai · 2 weeks ago
Solutions Engineer
Mountain View, CA
Full-time
Onsite
Entry, Mid Level
$155K/yr - $185K/yr
2+ years expOtter.ai is shaping the future of work by making conversations more valuable through AI-driven solutions. The Solutions Engineer will collaborate with enterprise customers to design and implement scalable AI solutions, while also providing technical guidance and support throughout the integration lifecycle.
Artificial Intelligence (AI)CollaborationConsumer SoftwareEnterprise SoftwareInformation Technology
Responsibilities
Design and deliver scalable AI solutions for enterprise customers, including integrations, automation, AI agents, and cloud configurations
Develop production-ready code and scripts (Python preferred) to implement custom functionality, backend code, and reusable AI solution frameworks
Lead technical scoping and solution architecture, aligning customer needs with platform capabilities and infrastructure
Support the full onboarding and integration lifecycle, from pre-sales discovery to post-sale deployment and enablement
Serve as a trusted technical advisor to customers, bringing a tenacious problem-solving mindset with creativity to overcome complex business challenges
Engage with a wide range of stakeholders, including C-level executives, Product, and Engineering, to influence the product roadmap through customer insights and field feedback
Build repeatable playbooks and frameworks to scale delivery and promote best practices
Own technical troubleshooting and debugging, working directly with customer engineering teams
Qualification
Required
2+ years of experience in solutions engineering, software engineering, or technical consulting roles with hands-on coding responsibilities
Deep experience with Python and comfortable developing production-grade tools, services, and applications within frameworks such as Django
Proficient in SQL and relational databases for queries, reporting, and integrations
Experience with OAuth, JWT/API tokens, RESTful APIs, SAML, and integrations across enterprise SaaS platforms, including CRMs (Salesforce, HubSpot), Collaboration & Productivity (Slack, SharePoint, Notion), and ATS (Workday, Greenhouse)
Familiar with cloud platforms such as AWS, with experience in infrastructure, rate limiting, system design, and scalable architecture
Able to architect and customize generative AI solutions for enterprise workflows, while leading technical design discussions and driving strategic systems integration
Communicates clearly with both technical and non-technical stakeholders, and can translate complex concepts into actionable insights
Thrives in a fast-paced, evolving environment, and enjoys solving problems through cross-functional collaboration
Preferred
Background in Computer Science, Engineering, or an equivalent field
Experience working with frontend languages and backend frameworks such as JavaScript, TypeScript, and Django
Familiar with middleware platforms (e.g., Workato, Airbyte, Tray.io) and other integration tools
Experience with data pipelines, enterprise-grade security models, or system observability tooling
Prior experience in pre-sales engineering, proof-of-concept delivery, or solution playbook development
Knowledge of DevOps practices or experience working with CI/CD pipelines and infrastructure-as-code
Company
Otter.ai
Otter.ai improves business team productivity by providing an app to capture, share, and recall all meeting notes.
51-200 employees
H1B Sponsorship
Otter.ai has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (17)
2023 (19)
2022 (8)
2021 (4)
Funding
Current Stage
Growth StageTotal Funding
$73MKey Investors
Horizons Ventures
2021-02-25Series B· $40M
2021-02-25Convertible Note· $10M
2020-01-23Series Unknown· $10M
Leadership Team
Sam Liang
CEO, Founder
Yun Fu
CTO and Co-Founder
Recent News
Company data provided by crunchbase