Riverview Bank · 5 months ago
Merchant Bankcard Business Development Officer
Vancouver, WA
Full-time
Onsite
Mid, Senior Level
$86K/yr - $127K/yr
5+ years expRiverview Bank is seeking a dynamic, results-driven professional to join their team as a Merchant Bankcard Business Development Officer within the Banking industry. This role focuses on combining merchant service expertise with strategic business development to drive client acquisition and growth, while building lasting relationships with business clients and expanding the client base through innovative efforts.
Financial Services
Responsibilities
Actively prospect and source new merchant service for business and non-profit organization
Identify opportunities for deposit and treasury management prospects and clients with the goal of referring to internal partners
Foster relationships with potential clients to support the growth of the portfolios
Lead the end-to-end sales process for business development with regards to Merchant Services
Develop and nurture strong, trust-based relationships with business clients, acting as their go-to merchant advisor
Drive business growth by identifying new opportunities and actively generating leads through networking and industry engagement
Provide in-depth financial analysis and strategic advice to clients to optimize their cashflow
Collaborate with internal teams (relationship management, branch partners, treasury BDO, risk, product development, and others) to deliver tailored merchant solutions and exceptional service
Stay informed on market trends and innovative practices in merchant bankcard
Manage client portfolios, ensuring performance and profitability while identifying opportunities for expansion
Analyze Merchant bank card statements to create comparisons and set pricing to offer competitive solutions to clients or prospects while maintaining bank profitability and service levels
Possess and maintain expert knowledge on all deposit and Merchant Bank card Services
Inform and educate clients regarding all Merchant Bankcard and deposit products and services and assist clients in selecting the most appropriate services for their needs
Act as liaison between clients and appropriate Riverview service areas
Provide quality customer service and problem resolution
Contribute and provide feedback for the development of products and services to maintain a competitive position in the market
Represent Riverview Bank at industry events, fostering connections to promote growth and brand visibility
Promote a favorable image of Riverview in all business activities within the community
Lead company-wide programs, presentations, and training sessions aimed at improving sales strategies and outcomes
Stay informed of new and evolving Merchant Bankcard products and services to deliver relevant and precise information to clients and team members, with a focus on driving sales growth
Identify and pursue opportunities to cross-sell and refer Treasury Management to meet client needs and achieve sales targets
Actively participate in ongoing training programs to enhance product knowledge and sales techniques for merchant bankcard
Engage in continuing education opportunities to support personal and professional development, with an emphasis on sales excellence
Complete all training objectives with passing scores, focusing on mastering sales-related content
Maintain compliance with all Riverview policies and procedures while supporting sales initiatives
Other sales-related duties as assigned
Qualification
Required
Bachelor's degree in finance, Business, or related field preferred (but not required)
Minimum of 5 years of experience in merchant bankcard and business development within the banking industry
Proven track record of successfully driving B2B sales and closing strategic deals
Strong understanding of merchant bankcard products and services
Exceptional relationship management and client service skills, with the ability to act as a strategic financial advisor
Ability to analyze financial data and craft innovative solutions tailored to client needs
Self-starter with excellent communication, problem-solving, and negotiation skills
Proficient in MS Office applications and industry-specific software tools
Proactive lead generation and networking abilities to drive business growth
Ability to analyze various merchant card statements, create a tailored solution and clearly articulate and present to customers and prospects
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports and business correspondence
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Ability to apply concepts of basic algebra and geometry
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to apply and communicate using management and leadership skills effectively
Basic knowledge and ability to use Microsoft Office products and/or equivalent computer software applications
Benefits
Healthcare benefits
401K plan
Short term & long-term disability coverage
Life insurance
Vacation & sick time
Educational assistance
Several holidays
Company
Riverview Bank
Riverview Bancorp, Inc.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
David Lam
EVP - Chief Financial Officer
Carmen Shaver, CAMS
VP BSA/OFAC Officer
Company data provided by crunchbase