PRN Financial Assistance Representative (as needed) jobs in United States
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Valley View · 5 months ago

PRN Financial Assistance Representative (as needed)

Valley View Hospital is seeking a qualified individual to work in the Patient Financial Services department as a PRN Financial Assistance Representative. The role involves assisting patients with questions related to the revenue cycle and managing accounts using Microsoft applications while communicating compassionately and professionally.

AssociationHealth CareHospital
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Culture & Values

Responsibilities

The Financial Assistance Representative willingly and effectively assists patients with all questions or issues related to the revenue cycle using exceptional interpersonal and decision-making skills
Calls unrelated to the revenue cycle will be properly handled to ensure patients’ questions are resolved to their satisfaction
Uses Microsoft Word and Excel along with Meditech to manage accounts
Communicates in a compassionate and professional manner from a strong revenue cycle knowledge base

Qualification

Customer service skillsMicrosoft OfficeBilingual (English/Spanish)Typing 50 wpmRevenue cycle knowledgeComputer skillsClerical skillsListening skillsInterpersonal skillsCommunication skillsConflict resolutionTeamworkIndependent work

Required

High school diploma or the equivalent
Typing 50 wpm is required
Exceptional customer service skills required
Proficiency in Microsoft Office applications is required
Computer and clerical skills required
Must have strong interpersonal, communication, and listening skills
Must have a demonstrated ability to address difficult situations and resolve conflict with ease, poise, and tact
Must have the ability to work independently and as part of a team

Preferred

A Certified Patient Accounts Technician certificate is preferred
Admissions or billing background in a hospital or other healthcare setting is preferred
Bilingual (English/Spanish) is preferred

Benefits

Retirement plans 401(a) and 403(b) plans
Employee Assistance Program
Annual Bonus to eligible PRN employees based upon organizational and individual performance.
Employee discount on Valley View Medical Services
Use of Sunlight and Aspen SkiCo day passes
A robust health and dental plan; vision and life insurance; defined contribution pension plan; 403(b); and generous accrual of vacation/sick days.

Company

Valley View

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Valley View is an independent, nonprofit health system based in Glenwood Springs, Colorado.

Funding

Current Stage
Late Stage

Leadership Team

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James Jett
Director - Clinical & Translational Research Section - Division of Oncology - Denver, Colorado
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