CGS Federal (Contact Government Services) · 5 months ago
ServiceNow Developer
CGS Federal is seeking a ServiceNow Developer to join their team supporting a technical support initiative for a large Federal agency. The role involves developing applications in ServiceNow, supporting HR service requests, and collaborating in an Agile environment to enhance government innovation.
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Responsibilities
Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development
Support the discovery, requirements gathering, and the build out of core ServiceNow functionality
Implement multiple HR Service Requests within the HRSD scope in ServiceNow
Develop applications to facilitate Employee service requests to HR and HR fulfillment process
Refactor ServiceNow software customizations during ServiceNow major updates
Collaborate with fellow developers and business analysts in an Agile development environment
Understand backend configuration of ServiceNow Design tests and build test data
Support configuration, change, and release management
Maintain responsibility for the completion and accuracy of work products
Qualification
Required
A Bachelor's degree in a related field
3-7 years related experience
2+ years ServiceNow development experience
ServiceNow Certified System Administrator (CSA) certification
Experience creating reports/dashboards, customized forms, and workflows in ServiceNow
Experience working with Agile Development and Test Management applications of ServiceNow
Excellent communication skills, written and verbal
Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace
Preferred
Hands-on experience with the ServiceNow HR Service Delivery application
Familiarity with Human Resources business processes
Experience with business analysis or requirements gathering
Benefits
Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays
Company
CGS Federal (Contact Government Services)
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.