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University of California Office of the President · 4 days ago

WORKERS' COMPENSATION PROGRAM MANAGER

Oakland, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$132K/yr - $150K/yr

8+ years exp

The University of California Office of the President is a leading institution dedicated to excellence in teaching, research, and public service. They are seeking a Workers' Compensation Program Manager to provide leadership and oversight of the University's self-insurance program for Workers' Compensation, managing claims and risk management operations across all campuses and medical centers.

EducationHigher EducationProfessional Services

Responsibilities

Oversees the TPA responsible for the University’s workers’ compensation claims

Liaises with both internal and external stakeholders to identify solutions for the effective resolution of claims

Consults on complex claims. Coordinates with outside counsel, claims adjusters, campus/medical center risk departments, and University attorneys to resolve claims

In collaboration with the TPA, UC Legal, and campus/medical center risk teams, select and manage outside legal firms assigned to defend the University

Develop policy and procedures and implement program guidelines for the claims administration and defense of Workers’ Compensation claims programs

Educate risk management and human resource teams at the University campuses and medical centers regarding the program and its focuses on claims management

Advises senior management on short- and long-term strategies regarding Enterprise Risk Management across multiple organizations or campuses / medical centers / Office of the President

Develops and implements policy and training programs for campuses / medical centers / Office of the President

Collaborates with the Executive Director to prepare specifications for broker or underwriter proposals, evaluates proposals and recommends excess insurance structures

Evaluates and selects strategic partners, including third-party service providers, to optimize resources and enhance the effectiveness of the self-insurance program

Serves as the primary point of contact for insurance carriers, brokers, and external partners on workers’ compensation matters

Collaborate with other stakeholders to develop policies, procedures, and guidelines to ensure compliance with regulatory requirements and industry best practices

Analyzes complex losses for opportunities to improve loss prevention

In collaboration with Environmental Health & Safety team, identify areas of potential employee injury and recommends the appropriate type and level of loss protection

Implements risk control programs and strategies to prevent losses and minimize potential exposure

Evaluates and improves the University's workers’ compensation and employment practices liability exposure in collaboration with relevant departments

Oversee periodic systemwide meetings with risk managers to share lessons learned, risk reduction efforts

Continuously evaluate and improve processes, systems, and practices related to the self-insurance programs and risk management initiatives. Implement innovative solutions to enhance efficiency, effectiveness, and service delivery. Participate in negotiations with insurers and develop and present information to insurers on University claims and exposures

Communicate with and advise underwriters’ representatives on high exposure cases

Provide information and consultation to campuses on insurance and coverage questions

Collaborate with Office of the President financial personnel to develop budget for program

Participate in requests for proposal and contract negotiations for various service providers related to the Workers’ Compensation program

Maintain awareness of current, relevant California law applicable to program needs and serve as the subject matter expert for the Office of the President Risk Services team

Coordination of data management with Risk Services and TPA

Develop and implement enterprise risk standards, guidelines, and processes to provide a collective understanding and vocabulary for enterprise risk management as it relates to the Workers’ Compensation

Qualification

Workers' Compensation ManagementRisk ManagementClaims AdministrationData AnalysisRegulatory ComplianceNegotiation SkillsCustomer ServicePolicy DevelopmentMicrosoft ExcelRisk Management SystemsLoss PreventionTraining DevelopmentStakeholder EngagementLegal ConsultationInterpersonal SkillsTeam CollaborationCommunication Skills

Required

Min 8 years of experience managing a large and complex self-insured workers' compensation program

Demonstrated experience working in a collaborative team environment, building consensus, promoting an exchange of information among technical and business collaborators and leading stakeholder teams and multi-party negotiations

Proven oral and written communication skills to conduct successful negotiations with vendors, to achieve collaboration by campus and health system constituents, and to develop effective written proposals

Demonstrated knowledge of and experience using various proven negotiation methods, and the ability to critically analyze a negotiation and deliver successful results

Very strong customer service and interpersonal skills and the ability to coordinate work with others, both internally and externally, to accomplish tasks

Ability to communicate and maintain effective working relationships with campus/medical center colleagues, including wide variety of individuals at all levels of University administration, TPA administrators, legal counsel and regulatory officials

Ability to analyze data and communicate effectively with colleagues and senior leaders with respect to program performance and implementation of innovative programs, policies and procedures

Ability to interpret and apply current and recent changes to statutory, regulatory, and court decisions which impact the University's self-insurance program

Ability to conduct the University's programs and policies as it relates to the self-insurance program

Knowledge and ability to navigate risk management information systems used to identify loss trends and financial developments that impact the claims costs for the University

Bachelor's degree

Preferred

Skilled user of Microsoft Excel, with advanced level skills desired

MBA or JD

Associate in Risk Management (ARM) Associate in Claims (AIC), California Workers' Compensation Claims Administration (WCCA), California OSIP Self Insurance Administrator's Certificate

Benefits

For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

Company

University of California Office of the President

Glassdoor3.8

The Office of the President is the system wide headquarters of the University of California, managing its fiscal and business operations, and supporting the academic and research missions across its campuses, labs and medical centers.

Oakland, California, USA

1001-5000 employees