Astranis Space Technologies · 1 week ago
Senior IT Support Engineer - Linux
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$70K/yr - $110K/yr
5+ years expAstranis Space Technologies builds advanced satellites for high orbits, aiming to expand humanity’s reach into the solar system. They are seeking a proactive Senior IT Support Engineer with deep Linux expertise to maintain technology systems, support a variety of software and hardware solutions, and enhance the overall IT experience for their team.
Telecom & CommunicationsAerospaceInternetSatellite CommunicationTelecommunications
No H1B
U.S. Citizen Only
Responsibilities
Provide 1st, 2nd, and 3rd Tier Technical Support: Act as the primary point of contact for IT support inquiries, resolving hardware, software, and network issues across Linux systems, as well as Windows and macOS environments
Manage Equipment Setup and Maintenance: Oversee workstation setup, software installation and configuration, ensure all devices function optimally, and manage onsite inventory and IT asset life cycles - with ownership of Linux workstation and server configurations
Troubleshoot Hardware, Software, and Network Issues: Lead advanced troubleshooting efforts across Linux distributions, diagnosing and resolving complex system and connectivity issues both in person and remotely
Maintain Documentation: Own and maintain IT documentation, including guides, procedures, and solutions to known issues, particularly for Linux-focused workflows and system configurations
System Administration: Own access management, system updates, patching, and configuration within Linux environments (primary), and provide senior-level support for Active Directory, Google Workspace, and other platforms as needed
User Training and Education: Lead onboarding training sessions and provide ongoing guidance on IT best practices, with a focus on Linux tools, workflows, and security practices
Manage and maintain diverse computing environments: Take primary ownership of Linux systems while supporting Windows and macOS environments - ensuring optimal performance, security, and reliability
Collaborate with different departments to understand and meet their technical requirements and support needs, particularly for teams relying heavily on Linux-based workflows or tooling
Qualification
Required
Minimum 5 years in IT support, systems administration, or a related field, with substantial hands-on experience administering and supporting Linux environments
Proven, in-depth knowledge of Linux system administration, including advanced command-line usage, package management, system troubleshooting, and configuration across multiple distributions
Strong Linux expertise is required; familiarity with Windows and macOS environments is expected
Hands-on experience administering virtualization platforms such as VMware, KVM, or similar technologies
Experienced with remote desktop support tools and ticketing systems, including managing and prioritizing escalated issues
Strong analytical and problem-solving skills with the ability to manage multiple priorities and complex issues in a fast-paced environment
Demonstrated ability to manage sensitive, mission-critical Linux systems with urgency, precision, and a strong security mindset
Strong interpersonal and communication skills, with a customer-focused attitude and a collaborative approach to mentoring and cross-team work
Strong working knowledge of networking concepts, including IP addressing, DNS, and DHCP
U.S. Citizenship, Lawful Permanent Residency, Or Refugee/Asylee Status Required
Preferred
Experience supporting Linux-based workloads on cloud platforms such as AWS, Azure, or GCP
Proficiency in scripting and automation using languages such as Bash or Python to streamline operations and reduce manual effort
Familiarity with VPN, firewall configurations, and Linux security best practices
Relevant certifications, such as Linux+ or LPIC, CompTIA A+, Network+, or similar
Understanding of ITIL principles or experience working in ITIL-aligned environments
Benefits
Equity
High-quality company-subsidized healthcare
Disability and life insurance
401(k) retirement planning
Flexible PTO
Free on-site catered meals
Company
Astranis Space Technologies
Astranis builds low-cost satellites for high orbits. Our first product, MicroGEO, offers the world’s lowest-cost satellite broadband.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$753.5MKey Investors
Andreessen Horowitz,BAM ElevateAndreessen HorowitzBlackRock
2024-07-24Series D· $200M
2023-04-14Series Unknown· $200M
2023-04-14Debt Financing
Leadership Team
Mark Mesler
Chief Financial Officer
Ryan McLinko
Cofounder
Recent News
2026-01-12
Andreessen Horowitz
2026-01-12
Satellite Today
2026-01-12
Company data provided by crunchbase